Financial Aid Programs & Training Lead

Ohio State University; North Carolina; On-site; USD 48,000 - 53,000; Full time

Job summary

The Ohio State University is seeking a Program Coordinator for Student Financial Aid (SFA) within Strategic Enrollment. The role oversees eligibility certification, verifies documents, and assists with awarding financial aid for undergraduate, graduate and professional students.

Responsibilities include managing daily workflow, prioritizing tasks with leadership, training staff, implementing policies, and ensuring confidentiality and quality.

Qualifications

• Bachelor's degree or equivalent experience and four years of relevant experience.
• Advanced degree may be desirable; knowledge of federal/state/university financial aid programs is a plus.
• Strong problem solving, communication, and supervisory capabilities.

Responsibilities

• 50% Manages the certification of financial aid eligibility and awarding for undergrad, grad and professional students.
• 40% Trains new staff and ensures processes and procedures are followed.
• 10% Provides information, training and policy support while maintaining confidentiality.

Skills

Problem solving

Communication

Supervisory/management experience

Staff training

Policy implementation

Education

Bachelor's degree or equivalent experience

Advanced degree desirable

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Job description

The Ohio State University is seeking a Program Coordinator for Student Financial Aid (SFA) within Strategic Enrollment. The role oversees eligibility certification, verifies documents, and assists with awarding financial aid for undergraduate, graduate and professional students.

Responsibilities include managing daily workflow, prioritizing tasks with leadership, training staff, implementing policies, and ensuring confidentiality and quality.