Senior Financial Aid Programs Lead

The Ohio State University Wexner Medical Center; Columbus, Northern (OH, KY); Hybrid; USD 48,000 - 53,000; Full time

Job summary

The Ohio State University Wexner Medical Center seeks a Program Coordinator to oversee certification of financial aid eligibility for undergraduate, graduate and professional students in the Office of Student Financial Aid. You will manage the daily workflow of the area and coordinate with the management team.

Responsibilities include coordinating SAP, special circumstances appeals, R2T4 and loan reviews, training new staff, ensuring quality standards and confidentiality, and providing

Qualifications

• Bachelor's degree or equivalent experience; 4 years of relevant experience required.
• Background check required.

Responsibilities

• Verify and award financial aid for undergraduate, graduate and professional students.
• Manage daily workflow in the Office of Student Financial Aid with the management team.
• Coordinate workflows for SAP, special circumstances appeal, R2T4 and consortiums.
• Train new staff on Eligibility Analysis and Operations procedures.
• Provide information, processing and training services to SFA staff.
• Maintain confidentiality and monitor quality control.

Skills

Financial aid programs knowledge

Microsoft Office

Problem solving

Communication skills

Supervisory experience

Education

Bachelor's degree

Advanced degree (desirable)

Tools

Financial aid software

Research tools

Job description

The Ohio State University Wexner Medical Center seeks a Program Coordinator to oversee certification of financial aid eligibility for undergraduate, graduate and professional students in the Office of Student Financial Aid. You will manage the daily workflow of the area and coordinate with the management team.

Responsibilities include coordinating SAP, special circumstances appeals, R2T4 and loan reviews, training new staff, ensuring quality standards and confidentiality, and providing