Financial Aid Operations Specialist II

Contra Costa Community College District; Martinez (CA); On-site; USD 58,000 - 70,000; Full time

Job summary

Contra Costa Community College District's Diablo Valley College is seeking a Financial Aid Assistant II to handle complex financial aid duties, assist students at the front counter, by phone, and in writing, and ensure accurate processing of aid applications. Candidates should have two years of financial aid experience and a high school diploma or GED.

Familiarity with FAFSA.gov, NSLDS, WebGrants, and related policies is essential.

Qualifications

• Two years of experience performing financial aid or related duties in a community college or state university.
• High school diploma/GED or the equivalent.
• Ability to interpret and apply relevant regulations and policies.

Responsibilities

• Provides applications, information, and assistance to students regarding financial aid programs.
• Reviews and processes financial aid applications using district, state, and federal databases.
• Provides direct loan entrance counseling to students.
• Maintains state and federal financial aid information and office materials.
• Participates in workshops to stay current with laws and regulations.

Skills

Financial aid knowledge

Communication

Recordkeeping

Interpersonal skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

FAFSA.gov

NSLDS

WebGrants

Job description

Contra Costa Community College District's Diablo Valley College is seeking a Financial Aid Assistant II to handle complex financial aid duties, assist students at the front counter, by phone, and in writing, and ensure accurate processing of aid applications. Candidates should have two years of financial aid experience and a high school diploma or GED.

Familiarity with FAFSA.gov, NSLDS, WebGrants, and related policies is essential.