Financial Aid Operations Leader

Trinity Washington University; Washington (District of Columbia); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

403(b) Retirement plan

Paid Family Leave

Free campus parking

Shuttle service to Metro

Job summary

Trinity Washington University in Washington, DC seeks an Assistant Director of Financial Aid in Enrollment Services. The role manages federal aid programs, PowerFAIDS operations, and provides comprehensive guidance to students to meet their educational goals.

The position requires a Bachelor’s degree and 3–5 years in a post-secondary financial aid office, with deep knowledge of Title IV regulations and compliance.

Qualifications

• Bachelor’s Degree in appropriate field such as business, finance, education or public administration.
• 3 to 5 years of hands-on experience in a post-secondary financial aid office.
• Deep understanding of federal Title IV regulations, state programs, and institutional compliance standards.
• Proficiency with financial aid software and data systems such as PowerFAIDS.

Responsibilities

• Administer, maintain and reconcile the Federal Direct Student Loan Program and Federal Pell Grant programs.
• Stay current on all federal, state, and institutional regulations and policies.
• Serve as liaison with Technology Services, College Board, COD, NSLDS, and other partners in electronic data exchange.
• Oversee all external updates to PowerFAIDS.
• Responsible for transmitting and receiving all electronic data from PowerFAIDS to the U.S. Department of Education.
• Complete monthly reconciliation for Federal Direct Loans and Pell programs.
• Assist in the preparation of various office reports (e.g. FISAP, end-of-year, etc.) all related to financial aid programs.
• Download loan counseling and MPN data.
• Process all loan certifications and submit all disbursement rosters for processing.
• Manage and send financial aid information, requests and updates to students through PowerFAIDS.
• Create workflow processes to improve efficiency.
• Monitor and resolve data integration errors and COD errors.
• Download and screen all incoming ISIRs, verify selected ISIRs, resolve rejects as required.
• Participate in professional training workshops as required.
• Provide accurate and timely assistance to students, parents, faculty and staff regarding enrollment and financial aid.
• Work closely with other administrative offices to assist in the recruitment and retention of students.
• Assist with Open House, New Student Orientation, and other special campus events, as needed.
• Comply with confidentiality requirements as set by HIPAA, FERPA, federal, and state and local regulation.
• Other duties as requested by the Vice President for Enrollment Services.

Skills

Verbal and written communication

Time management

Team collaboration

Title IV regulations

PowerFAIDS knowledge

Data reporting

Problem solving

Customer service

Microsoft Office

Confidentiality

Education

Bachelor’s Degree in business, finance, education or public administration

Tools

PowerFAIDS

Job description

Trinity Washington University in Washington, DC seeks an Assistant Director of Financial Aid in Enrollment Services. The role manages federal aid programs, PowerFAIDS operations, and provides comprehensive guidance to students to meet their educational goals.

The position requires a Bachelor’s degree and 3–5 years in a post-secondary financial aid office, with deep knowledge of Title IV regulations and compliance.