Senior Associate Director, Financial Aid Operations & Compliance

Hawaii Pacific University; Honolulu (HI); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Job summary

Hawaii Pacific University seeks a Senior Associate Director of Financial Aid Operations and Compliance to lead daily operations, ensure federal and institutional aid compliance, and supervise two Associate Directors. The role partners with Student Accounts, the Registrar, and IT to improve processes and student experience.

Qualifications include 5+ years in financial aid leadership, knowledge of aid rules, and strong staff development and communication skills.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 5+ years of leadership in financial aid administration.
• Knowledge of federal and institutional aid programs and rules.
• Experience supervising staff and coordinating multiple functions.
• Ability to develop procedures and assess internal controls.
• Experience with financial aid systems and data reporting.

Responsibilities

• Lead day-to-day compliance for federal and institutional aid programs.
• Maintain procedures and internal controls for eligibility, awarding, and disbursement.
• Monitor regulatory changes and train staff accordingly.
• Conduct file reviews and coordinate audits/ program reviews.
• Escalate significant risks with recommended solutions.
• Collaborate with IT and other offices to improve operations.

Skills

Leadership

Regulatory knowledge

Staff coaching

Strategic planning

Communication

Problem solving

Education

Bachelor’s degree

Master’s degree

Tools

Banner SIS

Financial aid systems

Data analysis tools

Job description

Hawaii Pacific University seeks a Senior Associate Director of Financial Aid Operations and Compliance to lead daily operations, ensure federal and institutional aid compliance, and supervise two Associate Directors. The role partners with Student Accounts, the Registrar, and IT to improve processes and student experience.

Qualifications include 5+ years in financial aid leadership, knowledge of aid rules, and strong staff development and communication skills.