Financial Aid Operations & Compliance Lead

WSU Tech; Wichita (KS); On-site; USD 53,000 - 65,000; Full time

Job summary

WSU Tech in Wichita, KS is seeking an Assistant Director of Financial Aid to coordinate financial aid operations, assist students with applications, awards, and eligibility, and ensure compliance with Title IV regulations.

The role emphasizes customer service, process improvement, and collaboration with internal and external stakeholders to help students navigate financial aid opportunities and maintain timely, accurate information.

Qualifications

• Bachelor's degree required.
• Minimum of three years of progressive experience in student financial aid administration.
• Experience with electronic student information systems related to financial aid.
• Supervisory experience.

Responsibilities

• Counsel students on financial aid opportunities, application processes, award status, and eligibility.
• Maintain knowledge of federal Title IV financial aid regulations and institutional scholarship requirements.
• Review and process professional judgment requests and authorize financial aid payments in accordance with established guidelines.
• Ensure financial aid information is processed accurately and in a timely manner.
• Communicate financial aid policies and procedures to students and other stakeholders.
• Assist other student service areas as needed and perform additional duties as assigned.

Skills

Customer service

Interpersonal communication

Organizational skills

Professional judgment

Confidentiality

Multitasking

Independent work

Relationship building

Team collaboration

Education

Bachelor's degree

Tools

Banner

SQL

Job description

WSU Tech in Wichita, KS is seeking an Assistant Director of Financial Aid to coordinate financial aid operations, assist students with applications, awards, and eligibility, and ensure compliance with Title IV regulations.

The role emphasizes customer service, process improvement, and collaboration with internal and external stakeholders to help students navigate financial aid opportunities and maintain timely, accurate information.