Financial Aid Officer I - 007327

University of South Alabama; Mobile (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

The University of South Alabama is seeking a Financial Aid Officer I to support the Financial Aid Office on the Mobile campus. This role assists with professional judgments, federal aid processes, and student counseling throughout the aid application cycle.

Ideal candidates will have a related Bachelor's degree and one year of experience; Banner experience is a plus. The position requires reliable attendance and some evening or event participation as needed.

Qualifications

• Bachelor's degree in a related field and one year of related experience in financial aid or student services.
• Banner experience preferred.

Responsibilities

• Assists the Financial Aid Director and Financial Aid Manager in professional judgment cases.
• Assists in calculating satisfactory academic progress for federal aid applicants.
• Counsels and advises students and families regarding the application process for federal aid.
• Serves as the point of contact for students participating in Study Abroad programs.
• Works closely with the Financial Aid Officer II to assist with administering the Federal Work Study (FWS) and Job Location and Development (JLD) programs.
• Coordinates with Career Services regarding JLD and student employment postings, including initial postings and follow-ups to see if jobs were filled using the Accelerate South (12twenty) software.
• Serves as backup for processing of timesheets for FWS students.
• Represents the Office of Financial Aid at various events, including outreach with area employers to help grow/develop JLD program at USA.
• Designs and maintains social media platforms, including developing content.
• Utilizes various Department of Education systems in determining eligibility for federal aid.
• Regular and prompt attendance.
• Ability to work schedule as defined and additional hours as required.
• Related duties as required.

Skills

Financial aid knowledge

Advising students

Federal aid process

Communication skills

Education

Bachelor's degree in a related field

Tools

Banner

Job description

Posting Details

Position Number: 007327

Position Title: Financial Aid Officer I - 007327

Division: Finance and Administration

Department: 320410 - Financial Aid Office

Minimum Qualifications: Bachelor's degree in a related field from an accredited institution as approved and accepted by the University of South Alabama and one year of related experience in financial aid or student services.

Preferred Qualifications: Banner experience preferred.

Job Description Summary: The University of South Alabama is seeking to hire a Financial Aid Officer I.

Essential Functions

• Assists the Financial Aid Director and Financial Aid Manager in professional judgment cases.
• Assists in calculating satisfactory academic progress for federal aid applicants.
• Counsels and advises students and families regarding the application process for federal aid.
• Serves as the point of contact for students participating in Study Abroad programs.
• Works closely with the Financial Aid Officer II to assist with administering the Federal Work Study (FWS) and Job Location and Development (JLD) programs.
• Coordinates with Career Services regarding JLD and student employment postings, including initial postings and follow-ups to see if jobs were filled using the Accelerate South (12twenty) software.
• Serves as backup for processing of timesheets for FWS students.
• Represents the Office of Financial Aid at various events, including outreach with area employers to help grow/develop JLD program at USA.
• Designs and maintains social media platforms, including developing content.
• Utilizes various Department of Education systems in determining eligibility for federal aid.
• Regular and prompt attendance.
• Ability to work schedule as defined and additional hours as required.
• Related duties as required.

Posting Information

Number of Vacancies: 1

Working Days: Monday - Friday

Working Hours: 8:00 a.m. - 5:00 p.m.

Job Location: Main Campus

Open Until Filled: Yes

Full-time or Part-Time: Full Time

Regular or Temporary: Regular

Job Open Date: 10/20/2026

Supplemental Questions

1. * Are you at least 18 years of age?
   • Yes
   • No
2. * Do you have a legal right to work in the United States?
   • Yes
   • No
3. * The University of South Alabama typically does not sponsor individuals for staff positions. Will you now or in the future require sponsorship for employment visa status?
   • Yes
   • No
4. * What is the highest level of education you have completed?
   • Less than High School
   • High School Diploma or equivalent
   • Associates Degree
   • Bachelors Degree (or will obtain within 6 months)
   • Masters Degree (or will obtain within 6 months)
   • Terminal Degree (or will obtain within 6 months)
5. * How many years of related experience do you have?
   • Less than 1 year
   • Between 1 - 3 years
   • Between 3 - 5 years
   • Between 5 - 7 years
   • More than 7 years
6. * How did you hear about this position?
   • USA website
   • LinkedIn
   • Zip Recruiter
   • Indeed
   • HigherEd Jobs
   • Alabama Career Center / Alabama Works
   • Facebook
   • Word of mouth
   • Other

Applicant Documents

Required Documents

Optional Documents

1. Resume
2. Cover Letter

The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. If you feel you have been discriminated against, please notify the Equal Employment Opportunity Investigator or the Associate Vice President, Finance and Administration/CHRO.

EO Employer - minorities/females/veterans/disabilities/sexual orientation/gender identity.

Annual Security and Fire Safety Report

The University of South Alabama publishes certain crime statistics for the most recent three-year period as required by the Jeanne Clery Act. The Annual Security and Fire Safety Report is required by federal law and contains policy statements and crime statistics for the school. The report, along with additional information, is available online at: http://www.southalabama.edu/departments/police/resources/fireandsafetyreport.pdf. You may also request a paper copy from the University Police office located at 290 Stadium Blvd, Beta Gamma Commons Building, Mobile, AL 36688.

Equal employment opportunity, including veterans and individuals with disabilities.

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