Financial Aid Officer I

University of South Alabama; Mobile (AL); On-site; USD 42,000 - 64,000; Full time

Job summary

The University of South Alabama’s Financial Aid Office is seeking to hire a Financial Aid Officer I on a full-time basis at Main Campus in Mobile, AL. The role involves counseling students, assisting with federal aid processes, and coordinating with Career Services for JLD programs.

Ideal candidates have a related bachelor’s degree and at least one year of experience in financial aid or student services, with Banner experience preferred. Working hours are 8:00 a.m.

Qualifications

• Bachelor’s degree in a related field from an accredited institution; approved by University of South Alabama.
• One year of related experience in financial aid or student services.
• Banner experience preferred.

Responsibilities

• Assist the Financial Aid Director and Financial Aid Manager in professional judgment cases.
• Assist in calculating satisfactory academic progress for federal aid applicants.
• Counsel and advise students and families regarding the application process for federal aid.
• Serve as the point of contact for students participating in Study Abroad programs.
• Work closely with the Financial Aid Officer II to assist with administering the Federal Work Study (FWS) and Job Location and Development (JLD) programs.
• Coordinate with Career Services regarding JLD and student employment postings, including initial postings and follow-ups to see if jobs were filled using Accelerate South (12twenty) software.
• Serve as backup for processing of timesheets for FWS students.
• Represent the Office of Financial Aid at various events, including outreach with area employers to help grow/develop JLD program at USA.
• Designs and maintains social media platforms, including developing content.
• Utilizes various Department of Education systems in determining eligibility for federal aid.
• Regular and prompt attendance.
• Ability to work schedule as defined and additional hours as required.
• Related duties as required.

Skills

Counseling & advising

Federal aid knowledge

Education

Bachelor's degree in a related field

Job description

Bachelor’s degree in a related field from an accredited institution as approved and accepted by the University of South Alabama and one year of related experience in financial aid or student services.

Preferred Qualifications

Banner experience preferred.

Job Description Summary

The University of South Alabama’s Financial Aid Office is seeking to hire a Financial Aid Officer I.

Essential Functions These are the job duties required of the position. Essential Functions

• Assists the Financial Aid Director and Financial Aid Manager in professional judgment cases.
• Assists in calculating satisfactory academic progress for federal aid applicants.
• Counsels and advises students and families regarding the application process for federal aid.
• Serves as the point of contact for students participating in Study Abroad programs.
• Works closely with the Financial Aid Officer II to assist with administering the Federal Work Study ( FWS ) and Job Location and Development ( JLD ) programs.
• Coordinates with Career Services regarding JLD and student employment postings, including initial postings and follow-ups to see if jobs were filled using the Accelerate South (12twenty) software.
• Serves as backup for processing of timesheets for FWS students.
• Represents the Office of Financial Aid at various events, including outreach with area employers to help grow/develop JLD program at USA .
• Designs and maintains social media platforms, including developing content.
• Utilizes various Department of Education systems in determining eligibility for federal aid.
• Regular and prompt attendance.
• Ability to work schedule as defined and additional hours as required.
• Related duties as required.

Posting Information

Number of Vacancies

Number of Vacancies 1

Position End Date (if temporary)

Job Open Date

Job Open Date 10/20/2026

Job Close Date

Open Until Filled Yes

Special Instructions to Applicants

Working Days

Working Days Monday - Friday

Working Hours

Working Hours 8:00 a.m. - 5:00 p.m.

Job Location

Job Location Main Campus

Full-time or Part-Time

Full-time or Part-Time Full Time

Regular or Temporary

Regular or Temporary Regular

Supplemental Questions

• * Are you at least 18 years of age?
  • Yes
  • No
• * Do you have a legal right to work in the United States?
  • Yes
  • No
• * The University of South Alabama typically does not sponsor individualsfor staff positions. Will you now or in the future require sponsorship for employment visa status?
  • Yes
  • No
• * What is the highest level of education you have completed?
  • Less than High School
  • High School Diploma or equivalent
  • Associates Degree
  • Bachelors Degree (or will obtain within 6 months)
  • Masters Degree (or will obtain within 6 months)
  • Terminal Degree (or will obtain within 6 months)
• * How many years of related experience do you have?
  • Less than 1 year
  • Between 1 - 3 years
  • Between 3 - 5 years
  • Between 5 - 7 years
  • More than 7 years
• * How did you hear about this position?
  • USA website
  • LinkedIn
  • Zip Recruiter
  • Indeed
  • HigherEd Jobs
  • Alabama Career Center / Alabama Works
  • Facebook
  • Word of mouth
  • Other

Required Documents

Optional Documents

• Resume
• Cover Letter

The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. If you feel you have been discriminated against, please notify the Equal Employment OpportunityInvestigator or the Associate Vice President, Finance and Administration/CHRO.

EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.

Annual Security and Fire Safety Report

The University of South Alabama publishes certain crime statistics for the most recent three-year period as required by the Jeanne Clery Act. The Annual Security and Fire Safety Report is required by federal law and contains policy statements and crime statistics for the school. The report, along with additional information, is available online at: http://www.southalabama.edu/departments/police/resources/fireandsafetyreport.pdf. You may also request a paper copy from the University Police office located at 290 Stadium Blvd, Beta Gamma Commons Building, Mobile, AL 36688.