Financial Aid Officer - Flagler/Palm Coast #11237

Daytona State College; Palm Coast (FL); Hybrid; USD 40,000 - 58,000; Full time

Job summary

Daytona State College is seeking a Financial Aid Advisor to support student access. The role is based at Flagler/Palm Coast campus with in-person onboarding at Daytona Beach campus.

You will counsel students and families on aid programs, verify eligibility, maintain records, and present at nights and events; requires ability to work on-site and manage multiple tasks, including data entry and office duties.

Qualifications

• Knowledge of financial aid programs, policies, and procedures.
• Commitment to access and providing the best customer service and student support.
• Ability to communicate effectively with students and College personnel.
• Ability to maintain good working relationships and organize multiple responsibilities.

Responsibilities

• Counsels students, parents, and faculty on financial aid programs and regulations; assists with applications.
• Determines financial aid eligibility (including verification) and awards financial aid per guidelines.
• Maintains knowledge of federal, state, and institutional rules related to Financial Aid.
• Maintains record systems and data to support reports.
• Work extended hours during peak registration periods.
• Conduct Financial Aid nights and group presentations.
• Data entry, typing, filing, and related office tasks.
• Other duties as assigned by the Dean or designee.

Skills

Communication skills

Customer service

Organization

Education

Bachelor's degree

Associate degree

Tools

Word

Excel

PowerPoint

Job description

• Bachelor's degree and one (1) year of related experience, or
• Associate degree and two (2) years of related experience

Please Note:

This position is based at our Flagler/Palm Coast campus. To support onboarding and training, the selected candidate will be required to attend in-person training at our Daytona Beach campus during the initial months of employment. Applicants must be able to work on-site at either designated campus location as required.

• Counsels students, parents, and faculty on available financial aid programs and accompanying regulations; assists students with application for financial aid.
• Determines financial aid eligibility (including verification), and awards financial aid in compliance with all federal, state and institutional guidelines.
• Maintain an updated working knowledge of all federal, state, and institutional rules/regulations pertaining to Financial Aid programs.
• Maintains record system, gathers and maintains data/information to support periodic and special reports documenting activities for area of responsibility.
• Work extended hours during peak registration periods as needed and be available a other times during the year as deemed necessary by the Dean.
• Conduct Financial Aid nights and group presentations when needed.
• Performs routine office tasks such as data entry, typing correspondence, filing, faxing, telephoning, and photocopying.
• Other duties and special projects as assigned and directed by the President or their designee.

• Knowledge of financial aid programs, policies, and procedures.
• Commitment to the principles of access and providing the best customer service and student support experience to families.
• Ability to effectively communicate with students and College personnel.
• Ability to maintain good working relationships with students, parents and coworkers.
• Ability to organize work and handle multiple responsibilities.
• Ability to communicate effectively both orally and in writing.
• Possess computer skills and have knowledge of software programs including Word, Excel, and PowerPoint.