Financial Aid Advisor

Hci-College

West Palm Beach (FL)

On-site

USD 38,000 - 54,000

Full time

5 days ago

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Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Job summary

Hci-College is seeking a Financial Aid Advisor to guide students and families through Federal Student Aid applications, verification, and award processes. You will collaborate with Admissions, Registrar, and campus staff to ensure accurate aid data and compliance.

Responsibilities include counseling, maintaining records, and staying current on regulations while delivering strong customer service. This full-time on-site role requires a high school diploma (associate degree preferred) and

Qualifications

Knowledge of Federal Student Aid programs and guidelines.
Knowledge of Veteran Benefit program preferred.
Excellent customer service, communication, organizational and interpersonal skills.
Capable of coordinating multiple tasks while meeting deadlines.
Proficient with Microsoft Office Suite.
Ability to work independently and in a team environment.
Strong time management and ability to work under pressure.
Ability to work with diverse student population.
Excellent written and verbal communication skills.
Ability to manage confidential information.
Proficient with Word, Excel, Outlook and internet.

Responsibilities

Assist students and parents to apply for Federal Student Aid and private funding.
Provide information on requirements and procedures for financial aid applications.
Review financial aid applications for completeness and accuracy.
Review ISIR and ensure award data accuracy in Campus Nexus and Campus Ivy Core.
Complete verification processes as needed for eligibility.
Maintain accurate reporting and files.
Provide entrance and exit counseling to students.
Respond to questions from students or parents.
Maintain relationships with Admissions, Registrar, and campus personnel.
Stay current on applicable laws and regulations and compliance.
Participate in financial aid trainings and events.

Skills

Federal Student Aid knowledge

Veteran Benefit knowledge

Customer service

Communication

Organizational skills

Interpersonal skills

Time management

Multitasking

Problem-solving

Microsoft Office

Independent work

Education

High School diploma or equivalent

Associate degree preferred

Campus Nexus / Campus Ivy Core familiarity

Tools

Campus Nexus

Campus Ivy Core

Job description

Description

Job description

The Financial Aid Advisor works with prospective and current students and their family to assist them in the application process for financial aid programs. Responsibilities may include but are not limited to performing a variety of duties associated with the awarding, disbursing, and returning of federal, state, and other financial aid assistance programs. The Financial Aid Advisor reports to the Director of Financial Aid and has accountability to the Campus President/Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assist students and parents to apply for Federal Student Aid and private funding for their program.
Provide information to students and parents regarding financial aid program requirements and application procedures. Provides information on the rights and responsibilities.
Review financial aid application information, forms and documentation for completeness and accuracy.
Review resulting ISIR and ensure accuracy of award data in Campus Nexus and Campus Ivy Core systems.
Complete verification process, where necessary, of information reported on student ISIR to determinate eligibility.
Maintain accurate reporting as needed.
Provide entrance and exit counseling to prospective and current students.
Provide accurate response or guidance on questions, inquires or request for information from students or parents.
Responsible for maintaining complete and accurate files and paperwork.
Maintain a close working relationship with Admissions, Registrar, and other campus personnel.
Maintain professional working relationship with vendors and partners.
Remain current on all applicable laws and regulations; ensure compliance in all areas.
Participate in all financial aid training, meetings and events as assigned.
Performs all other duties as assigned.

Requirements

SKILLS/COMPETENTENCIES/QUALIFIATIONS

Knowledge of Federal Student Aid programs and guidelines.
Knowledge of Veteran Benefit program preferred.
Must possess excellent customer service, communication, organizational and interpersonal skills.
Must be a team player, possess a strong work ethic and be able to coordinate multiple tasks while meeting required deadlines.
Must be capable of working independently, as well as with others in a team environment.
Proficient with basic office equipment, computers and computer applications including Microsoft Office Suite.
Must possess strong time management skills and ability to work well under pressure.
Able to multitask, prioritize, show extreme resourcefulness and problem-solving skills.
Demonstrated skills in establishing and maintaining effective working relationships with students, staff, faculty, and the public.
Ability to work effectively with a diverse student population.
Possesses excellent written and verbal communication skills.
Ability to manage sensitive, confidential issues.
Demonstrated Computer literacy skills including working knowledge of Microsoft Office applications: Word, Excel, and Outlook and internet.
Not in default on any student loans, has ability to obtain Federal Student Aid token
Ability to work a flexible schedule which may include holidays, evenings and weekends
Performs other duties as assigned

EDUCATION AND EXPERIENCE