Financial Aid Advisor

Florida National University, Inc.; Florida; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Paid Time Off

Tuition waiver

Tuition reimbursement

401(k)

401(k) matching

Life insurance

Job summary

Florida National University, Inc. seeks a Financial Aid Advisor to guide applicants and families through the aid process. You will determine eligibility per federal, state, and institutional rules, and coordinate with multiple departments to ensure accurate, compliant awards.

The role requires strong communication skills, English fluency and Spanish proficiency preferred, and a commitment to FERPA and privacy standards. On-campus schedule at the main campus in Hialeah, FL.

Qualifications

• Associate degree required; Bachelor's degree strongly preferred.
• Experience in financial aid is required.
• English language fluency is required; Spanish proficiency is preferred.
• Strong communication and interpersonal skills; team player with initiative.

Responsibilities

• Provide guidance to financial aid applicants and families throughout the process.
• Determine eligibility per institutional, state, and federal requirements and policies.
• Maintain knowledge of FERPA regulations and relevant laws.
• Coordinate with admissions, registrar, and student accounts on eligibility.
• Attend meetings and complete duties with accuracy amid interruptions.

Skills

Strong communication

Interpersonal skills

Team player

Initiative

Education

Associate degree

Bachelor's preferred

Tools

FERPA compliance

Job description

Major Responsibilities:

The Financial Aid Advisor provides guidance to financial aid applicants and their families throughout the application process. Determines eligibility within the parameters of institutional, state and federal requirements.

Specific Duties and Responsibilities:

1. Reads, interprets, and ensures compliance with federal and state regulations, deadline and school policies as they apply to federal, state and institutional student aid.

2. Keeps up to date with the FSA handbook; electronic announcements, and Dear Colleagues letters at IFAP website.

3. Provides advising throughout the financial aid process to current students and their families.

a. Ensures students and their families are receiving the best possible student-focused support and service.

4. Must have a thorough knowledge of available types of financial aid, scholarships and general student eligibility criteria.

5. Exercises independent judgment in the management of operational details of financial aid process including but not limited to:

a. Reviews incoming financial aid application and any supporting documentation needed to determine the accuracy of the financial and household information reported on the FAFSA. This requires knowledge of not only federal financial aid regulations but IRS tax laws relate to federal student financial aid.

b. Completes assigned duties with a high degree of accuracy to ensure compliance while experiencing multiple interruptions.

c. Exercises great attention to detail when completing assignments as error in judgment or calculations could result in unintended consequences for the student and/or the institution such as under or over funding of a student, loss of student eligibility, audit findings, fines, damage to school’s reputation or loss of institutional eligibility.

d. Has the authority to recalculate and make adjustments to financial aid awards when student’s eligibility changes.

6. Maintains knowledge of policies of other departments (admission, registrar, student account, etc.) and understand the impact of them on a student’s financial aid eligibility

7. Must utilize conflict resolution skill set to pacify disgruntled students and parents, helping them to understand the situation an identify potential solutions to issues

8. Maintains student confidentiality in accordance with FERPA regulations.

9. Performs special projects assigned either by the Financial Aid Officer or Campus Dean.

10. Attends and completes financial aid webinars, courses, conferences assigned by the FA Director/Assistant/Officer.

11. Responds to communications (email/voicemail) on a daily basis.

12. Attends and participates in the Financial Aid Annual Meeting.

13. Participates in the self-studies and committees conducted by the University.

14. Supports and participates in University’s Commencement Ceremonies.

15. Performs other duties as assigned.

16. Participate in the new students’ orientation.

17. Ensure they are in compliance with Title IX of Education Amendments Act of 1972. Follows all FNU Policies, Procedures, Rules and Regulation and the FNU Code of Ethics. As well as, Title IX, Family Educational Rights and Privacy Act, as amended from time to time (“FERPA”), Florida Information Protection Act of 2014, as amended from time to time (“FIPA”), the EU General Data Protection Regulation as amended from time to time (GDPR) and all other applicable federal, state and local laws, rules, and regulations. Reads, understands and complies with the University’s mission, the catalog, the University’s policies and procedures, the Staff Handbook and institutional effectiveness process.

Must pass credit check, background test and pre-employment drug screening.

Education & Experience Requirements:

• Associate-level degree. Bachelors strongly preferred.
• Experience in financial aid.
• English language fluency
• Spanish language proficiency
• Strong communication and interpersonal skills. Team player with strong work ethic who takes initiative.

Job Type

Full-time.

Location

Main Campus: 4425 W. Jose Regueiro (20th) Avenue, Hialeah, Florida 33012

Schedule: Monday to Friday

Benefits:

• Health insurance (medical, dental, vision)
• Paid Time Off
• Tuition waiver
• Tuition reimbursement
• 401(k)
• 401(k) matching
• Life insurance