Financial Aid Officer

Kaplan; Oregon; Híbrido; USD 31.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Retirement package

Tuition assistance

Health benefits

Paid time off

Volunteer day

Diversity & inclusion initiatives

Descripción de la vacante

Kaplan is hiring a Financial Aid Officer to evaluate aid eligibility across multiple fund sources and ensure regulatory compliance. You will handle Title IV verification, awards, return of funds, and complex issue resolution.

The role offers a remote-friendly environment with a start date of January 11, 2027 and a salary range of $31,200 to $45,000 annually. Benefits and career growth opportunities are highlighted in the description.

Formación

• 1+ year of related experience in financial aid or similar role.
• Detail oriented with ability to handle repetitive tasks.
• Flexibility to adapt to changing processes and deadlines.

Responsabilidades

• Determine eligibility and accurately award aid following guidelines for all fund sources.
• Assess and approve documentation for Title IV Verification and related requirements.
• Calculate and schedule excess funding to be returned to a student, lender, or other source.
• Complete drop evaluations including Return to Title IV calculations when students cease attending.
• Manage complex financial aid issues and troubleshoot potential problems.
• Review and adjust accounts; coordinate with team and other departments.

Conocimientos

Detail oriented

Flexibility

1+ year of related experience

Educación

Bachelor's degree

Herramientas

CampusNexus

Descripción del empleo

Job TitleFinancial Aid Officer

Job DescriptionFor more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.

The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.

The

Financial Aid Officer (FAO)

is responsible for evaluating aid eligibility for students throughout their academic career. With a focus on regulatory and policy compliance, the FAO is tasked with performing specific processing functions.

Work Schedule:

Mon – Fri, 8-hour shifts between 7:00 AM and 6:00 PM ET

Start Date :

January 11, 2027

Primary Responsibilities:

• Determine eligibility and accurately award aid following established guidelines for all fund sources including grants, loans, tuition assistance, military sources, etc.
• Accurately assess and approve documentation related to Title IV Verification, C Code, and other requirements.
• Calculate and schedule excess funding to be returned to a student, lender, or other source.
• Complete drop evaluations, including the Return to Title IV calculation, for students that cease attending.
• Manage complex financial aid issues and troubleshoot potential problems.
• Review and adjust accounts as needed.
• Coordinate with team members, leaders, and other departments as needed.
• Maintain minimum job performance standards, including quality, production, cohort management, etc.
• Other duties as assigned

Minimum job requirements:

• 1+ year of related experienceDetail orientedFlexibilityRemain focused when performing repetitive tasks

Preferred Requirements:

• Bachelors degreeCampusNexus software knowledgeTitle IV policy knowledgeState and federal funding program knowledge

Salary Grade A : $31,200 to $45,000. The specific compensation offered will be determined by a variety of factors, including but not limited to the candidate's qualifications, relevant experience, education, skills, and market data. We are an equal opportunity employer and comply with all applicable federal and state wage laws.

Beyond base salary, our comprehensive total rewards package includes:

• Remote work provides a flexible work/life balance
• Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
• Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
• Comprehensive health benefits new hire eligibility starts on day 1 of employment
• Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities

Diversity & Inclusion Statement :

Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex.

We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities.

Learn more about our culture here.

Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records.

Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and or confidential information.

Kaplan is a drug-free workplace and complies with applicable laws.

Job Functional AreaStudent Financial Services

Business Unit00091 Kaplan Higher ED

LocationRemote/Nationwide, USA