Financial Aid Officer

Kaplan; Florida; Remote; USD 31,000 - 45,000; Full time

Benefits offered by this job

Remote work possibility

Retirement package with company match

Tuition assistance for employees and 1

Health benefits from day 1

Paid time off and holidays

Job summary

Kaplan is seeking a Financial Aid Officer to determine eligibility and award aid across grants, loans, and other sources, ensuring compliance with established guidelines. The role also handles Title IV verification, documentation review, and excess funds scheduling.

Responsibilities include drop evaluations, resolving complex financial aid issues, and coordinating with teammates and other departments. This is a full-time, remote-friendly position with start date January 11, 2027 and a salary

Qualifications

• 1+ year of related experience.
• Detail oriented.
• Flexibility.
• Remain focused when performing repetitive tasks.

Responsibilities

• Determine eligibility and accurately award aid following established guidelines for all fund sources including grants, loans, tuition assistance, military sources, etc.
• Accurately assess and approve documentation related to Title IV Verification, C Code, and other requirements.
• Calculate and schedule excess funding to be returned to a student, lender, or other source.
• Complete drop evaluations, including the Return to Title IV calculation, for students that cease attending.
• Manage complex financial aid issues and troubleshoot potential problems.
• Review and adjust accounts as needed.
• Coordinate with team members, leaders, and other departments as needed.
• Maintain minimum job performance standards, including quality, production, cohort management, etc.
• Other duties as assigned

Skills

Detail oriented

Flexibility

Remain focused when performing

Education

Bachelor's degree

Tools

CampusNexus

Job description

Job Title

Financial Aid Officer

Job Description

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.

The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.

Work Schedule : Mon – Fri, 8-hour shifts between 7:00 AM and 6:00 PM ET

Start Date : January 11, 2027

Primary Responsibilities:

• Determine eligibility and accurately award aid following established guidelines for all fund sources including grants, loans, tuition assistance, military sources, etc.
• Accurately assess and approve documentation related to Title IV Verification, C Code, and other requirements.
• Calculate and schedule excess funding to be returned to a student, lender, or other source.
• Complete drop evaluations, including the Return to Title IV calculation, for students that cease attending.
• Manage complex financial aid issues and troubleshoot potential problems.
• Review and adjust accounts as needed.
• Coordinate with team members, leaders, and other departments as needed.
• Maintain minimum job performance standards, including quality, production, cohort management, etc.
• Other duties as assigned

The above responsibilities may be shared among multiple team members or an assigned responsibility may be unique to a Financial Aid Officer.

Minimum job requirements:

• 1+ year of related experience
• Detail oriented
• Flexibility
• Remain focused when performing repetitive tasks

Preferred Requirements:

• Bachelors degree
• CampusNexus software knowledge
• Title IV policy knowledge
• State and federal funding program knowledge

Beyond base salary, our comprehensive total rewards package includes:

• - Remote work provides a flexible work/life balance
• - Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
• - Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
• - Comprehensive health benefits new hire eligibility starts on day 1 of employment
• - Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities We are committed to providing a supportive and rewarding work environment where every employee can thrive. You can learn more about our full benefits package and total rewards philosophy here.

At Kaplan, we believe in attracting, rewarding, and retaining exceptional talent. Our compensation philosophy is designed to be competitive within the market, reflecting the value we place on the skills, experience, and contributions of our employees, while taking into account labor market trends and total rewards.

For full-time positions, Kaplan has three salary grades. This position is Salary Grade A : $31,200 to $45,000. The specific compensation offered will be determined by a variety of factors, including but not limited to the candidate's qualifications, relevant experience, education, skills, and market data. We are an equal opportunity employer and comply with all applicable federal and state wage laws.

Location

Remote/Nationwide, USA

Employee Type

Employee

Job Functional Area

Student Financial Services

Business Unit

00091 Kaplan Higher ED

Diversity & Inclusion Statement :

Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culture here.

Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.

Kaplan is a drug-free workplace and complies with applicable laws.