Financial Aid Navigator: Remote Options & Tuition Benefits

Palm Beach State College; Boca Raton (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Remote or hybrid opportunities

Job summary

Palm Beach State College is seeking a Financial Aid Specialist to guide students through financial aid processes and document verification. The role requires attention to detail, effective communication, and the ability to work with diverse populations across campus locations.

The position may involve evenings, weekends, and travel to other PBSC campuses. Strong knowledge of FERPA and Microsoft Office is preferred. PBSC offers comprehensive benefits and opportunities for professional development.

Qualifications

• High school diploma or GED with additional training related to the position.
• One year of related experience.
• Familiarity with FERPA within 30 days of employment.
• Proficient in Microsoft Office.

Responsibilities

• Assist students via in person, phone, email, and chat.
• Review financial aid documents for verification.
• Process and log documents in the system.
• Update fields in Financial Aid systems for verification and disbursement.
• Liaise between departments and respond to inquiries.

Skills

Attention to detail

Customer service

Effective communication

Time management

Interpersonal skills

Education

High school diploma or GED

Associate degree (preferred)

Tools

Microsoft Office

FERPA training

Job description

Palm Beach State College is seeking a Financial Aid Specialist to guide students through financial aid processes and document verification. The role requires attention to detail, effective communication, and the ability to work with diverse populations across campus locations.

The position may involve evenings, weekends, and travel to other PBSC campuses. Strong knowledge of FERPA and Microsoft Office is preferred. PBSC offers comprehensive benefits and opportunities for professional development.