Financial Aid Loan Coordinator

Johnson County Community College; Overland Park (KS); On-site; USD 28,199 - 36,299; Full time

Benefits offered by this job

Health insurance with employer paid options

Life insurance & AD&D

Retirement plans (403(b), 457(b), and KPERS)

Paid time off

Full tuition reduction for JCCC credit courses

Discount to the Hiersteiner Child Development Center

Gym access for employees and dependents

Job summary

Johnson County Community College is looking for a Financial Aid Loan Coordinator to manage the administration and compliance of federal student loan programs.

The role involves ensuring the accurate awarding and disbursement of loans, processing errors, and providing guidance to students. Required qualifications include a Bachelor's degree and relevant experience in financial aid loan processing. This full-time position offers competitive benefits including health insurance and tuition reduction.

Qualifications

• Must have a Bachelor's degree.
• 1+ years of experience in financial aid loan processing.
• Experience with loan reconciliation and COD processing preferred.

Responsibilities

• Administer and manage federal student loans in compliance with regulations.
• Process loan errors and ensure timely corrections.
• Support students with loan eligibility and repayment obligations.

Skills

Loan processing

Error resolution

Excel skills

Communication

Education

Bachelor's degree

Job description

Johnson County Community College

Position: Financial Aid Loan Coordinator

Department: Student Success & Engagement

Type of Position: Full-time Hourly

Exemption Status: Non-Exempt

Work Schedule, Hours per week: Monday-Friday, 8:00 AM to 5:00 PM, 40 hours per week

Opportunity for hybrid schedule: No

Starting Salary Range: $20.47-$26.35, determined based on relevant years of experience provided on application and resume.

Position Summary

The Financial Aid Loan Coordinator supports this mission by providing accurate administration, monitoring, and reconciliation of federal student loan programs in compliance with federal, state, and institutional regulations. The incumbent ensures proper awarding, disbursement, reconciliation, and resolution of loan‑related issues while providing guidance and support to students throughout the loan lifecycle, including alternative loans.

Required Qualifications

• Bachelor's degree required.
• 1+ years of experience in financial aid loan processing.

Preferred Qualifications

• Higher education administration preferred.
• Experience with loan reconciliation and COD processing.
• Familiarity with default management and compliance reporting.
• Strong Excel and data review skills.

Position Details

• Loan Awarding and Adjustment
  • Award, adjust, and prorate federal student loans in accordance with federal regulations, enrollment status, and institutional policies.
  • Process additional aid and adjust loan awards accordingly to prevent over awards.
  • Monitor and manage annual and aggregate loan limits, identifying and resolving over awards and compliance issues.
  • Assist in process of private alternative loans.
• Loan Processing and Error Resolution
  • Review, process, and resolve loan errors and rejects, ensuring timely correction and communication with students and internal stakeholders.
  • Perform loan reconciliation to ensure accuracy between institutional records, COD, and internal systems.
  • Review and process Total and Permanent Disability (TPD) discharge documentation and related loan adjustments.
• Compliance and Regulatory Activities
  • Administer loan default‑related activities, including monitoring default rates and supporting default management efforts.
  • Ensure compliance with federal requirements for Exit Counseling, including monitoring completion and providing guidance to students.
  • Stay current on federal loan regulations, guidance, and system updates affecting loan administration.
• Student Communication and Support
  • Communicate with students regarding loan eligibility, requirements, repayment obligations, and resolution of loan issues.
• Recordkeeping and Collaboration
  • Maintain accurate and complete loan records and documentation in accordance with audit and regulatory standards.
  • Collaborate with internal departments to resolve discrepancies and support overall financial aid operations.
• Other duties as assigned
  • Duties and responsibilities may be updated at any time at the discretion of management.

Benefits

• Health insurance with some employer paid options.
• Life insurance & AD&D (employer provided).
• Retirement plans (403(b), 457(b), and KPERS).
• Employer paid 8% contribution into a 403(b) no match required.
• Paid time off (vacation, sick, personal, and floating holidays).
• 14 days of paid holidays.
• Full tuition reduction for JCCC credit courses (for employee and eligible dependents).
• Tuition reimbursement / assistance for non‑JCCC courses for employee.
• Free access to the Gym on campus for all employees and dependents.
• Discount to the Hiersteiner Child Development Center.
• And many more!

About JCCC

Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. Five decades dedicated to smaller class sizes, more resources and a thriving campus culture, plus competitive tuition rates and extracurricular experiences that transcend the norm.

Mission

JCCC inspires learning to transform lives and strengthen communities.

Vision

JCCC will be an innovative leader in equitable student access, learning and success.

Equal Employment Opportunity

JCCC is an equal opportunity employer and equal access institution. JCCC does not discriminate on the basis of sex, race, color, national origin, ancestry, disability, age, religion, marital status, parental status, military status, veteran status, sexual orientation, gender identity, genetic information or other factors that cannot be lawfully considered in its programs and activities, which includes employment and admissions, in accordance with Titles VI and VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, the Age Discrimination Act of 1975, Executive Order 11246, Title IX of the Education Amendments of 1972, Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, the Vietnam Era Veteran's Readjustment Assistance Act, the Jobs for Veterans Act of 2002, the Kansas Acts Against Discrimination and all other applicable civil rights and nondiscrimination laws.

Disclosure

Inquiries concerning JCCC's compliance with its nondiscrimination policies may be referred to a Title IX Coordinator: [e-mail], or Director of Human Resources, or the Dean of Students and Learner Engagement at Johnson County Community College, 12345 College Blvd, Overland Park, KS 66210, 913-469-8500; or to Office for Civil Rights, Kansas City Office, U.S. Department of Education, One Petticoat Lane, 1010 Walnut Street, Suite 320, Kansas City, MO 64106, Telephone: [phone], Facsimile: 816-268-0559, Email: [e-mail].

Finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting.

Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.

If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email [e-mail].

To apply, please visit: https://careers.jccc.edu/en-us/job/498171