Financial Aid Counselor: Student Success Advocate

La Salle University; Philadelphia (Philadelphia County); On-site; USD 55,000 - 70,000; Full time

Job summary

La Salle University is seeking a Financial Aid Counselor to join a fast-paced, cross-functional team. You will determine eligibility and award federal, state, and institutional funds, and act as a liaison between students, families, and government agencies.

You will manage applications, verify data, run reports, and support enrollment initiatives while upholding FERPA policies and university guidelines. You will assist in reconciliation, handle inquiries via email and phone, and participate in

Qualifications

• Bachelor’s Degree.
• Previous financial aid or higher education experience.
• Working knowledge of financial aid systems such as Banner/Ellucian, NSLDS, PHEAA, COD.
• Demonstrated knowledge of federal Title IV financial aid programs and awarding eligibility.
• Strong analytical, detail-oriented, problem-solving abilities and independent thinking.
• Microsoft Office proficiency (Word, Excel, Outlook).
• Strong interpersonal skills and ability to handle challenging situations with diplomacy.
• Ability to manage time, work collaboratively and meet deadlines.
• Knowledge of La Salle University's mission.

Responsibilities

• Serve as frontline financial aid counselor to students and families.
• Analyze and process financial aid applications to determine eligibility and awards.
• Input data, maintain databases, run reports using information systems.
• Notify students of changes in their aid eligibility.
• Assist in the reconciliation of federal, state and institutional aid programs.
• Represent the Office of Financial Aid at events and conduct FAFSA workshops.
• Adhere to FERPA policies and stay current on state and federal regulations.

Skills

Interpersonal skills

Analytical thinking

Problem solving

Communication skills

Spanish (Preferred)

Education

Bachelor’s Degree

Tools

Banner/Ellucian

NSLDS

PHEAA

COD (Common Origination and Disbursement)

Microsoft Office (Word/Excel/Outlook)

ARGOS/Banner by Ellucian

Job description

La Salle University is seeking a Financial Aid Counselor to join a fast-paced, cross-functional team. You will determine eligibility and award federal, state, and institutional funds, and act as a liaison between students, families, and government agencies.

You will manage applications, verify data, run reports, and support enrollment initiatives while upholding FERPA policies and university guidelines. You will assist in reconciliation, handle inquiries via email and phone, and participate in