Financial Aid Counselor: Shape Student Futures On Campus

Tiffin University; Tiffin (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account with employer's

403(b) retirement plan with employer-m

Job summary

Tiffin University is seeking a Financial Aid Counselor to assist students and families with the financial aid process on campus in Tiffin, OH. This full-time role requires counseling, data analysis, and collaboration with various campus offices to ensure accurate aid packaging and compliance with federal, state, and institutional guidelines.

The successful candidate will have a Bachelor’s degree and 1–3 years of experience in financial aid or higher education, strong communication skills, and

Qualifications

• Bachelor’s degree required.
• Preferred 1–3 years in financial aid or higher education.
• Excellent communication, written and verbal skills.
• Meticulous attention to detail and strong problem-solving abilities.
• Proven ability to provide quality customer service under pressure.
• Ability to manage multiple projects in a fast-paced environment.
• Experience handling confidential information.

Responsibilities

• Counsel and advise students, parents, alumni, and staff about financial aid eligibility and procedures.
• Provide information via email, phone, and in person.
• Determine eligibility and award aid within guidelines; process paperwork and analyze data.
• Follow up on missing documents and verify FAFSA information.
• Explain federal, state, and institutional aid programs at meetings and orientations.
• Collaborate with student accounts, admissions, and other departments.
• Describe loan options and repayment processes to students.

Skills

Communication skills

Customer service

Detail-oriented

Multi-tasking

Confidentiality

Team player

Independent work

Problem solving

Education

Bachelor's degree

Tools

MS Word

Excel

PowerPoint

Student Information System

Job description

Tiffin University is seeking a Financial Aid Counselor to assist students and families with the financial aid process on campus in Tiffin, OH. This full-time role requires counseling, data analysis, and collaboration with various campus offices to ensure accurate aid packaging and compliance with federal, state, and institutional guidelines.

The successful candidate will have a Bachelor’s degree and 1–3 years of experience in financial aid or higher education, strong communication skills, and