Financial Aid Counselor: Help Students Finance Futures

University of Scranton, Department of Communication & Media; Scranton (Lackawanna County); On-site; USD 45,000 - 65,000; Full time

Job summary

The University of Scranton is seeking a Financial Aid Counselor to deliver financial assistance to applicants and manage loan processing in a compliant manner. The role involves advising students and families, verifying data, and coordinating aid packages within federal, state, and institutional guidelines.

Success requires a bachelor’s degree or equivalent experience, strong MS Office skills, and a commitment to equity, inclusion, and the university’s Jesuit mission.

Qualifications

• Bachelor’s degree required with minimum 1 year of experience in financial aid counseling or related field.
• In lieu of bachelor’s degree, a minimum of three years of relevant experience will be considered.
• Proficient with MS Office and data systems.
• Excellent organizational skills and attention to detail.

Responsibilities

• Review and award financial aid packages in compliance with policies.
• Research NSLDS and COD loan records and reconcile data.
• Develop and monitor cost of attendance budgets and aid periods.
• Award graduate and undergraduate loans; provide exit counseling.
• Counsel students and parents on aid eligibility and processes.
• Verify FAFSA data and determine eligibility for federal, state and institutional aid.
• Monitor outside resources and determine impact on aid.
• Serve as liaison with internal and external constituencies.

Skills

Excellent organizational skills

Verbal and written communication

Multi-tasking

Attention to detail

Diversity and inclusion

Catholic/Jesuit mission respect

Education

Bachelor’s degree

Tools

MS Office (Word, Excel, PowerPoint)

Banner

Relational databases

Job description

The University of Scranton is seeking a Financial Aid Counselor to deliver financial assistance to applicants and manage loan processing in a compliant manner. The role involves advising students and families, verifying data, and coordinating aid packages within federal, state, and institutional guidelines.

Success requires a bachelor’s degree or equivalent experience, strong MS Office skills, and a commitment to equity, inclusion, and the university’s Jesuit mission.