Financial Aid Counselor - Alpine Campus

Sul Ross State University; Alpine (TX); On-site; USD 32,000 - 43,000; Full time

Job summary

Sul Ross State University in Alpine, Texas seeks a Student Financial Aid Counselor to review eligibility for federal, state, and institutional aid and to manage student financial aid files. You will verify FAFSA data, process change requests, package awards, counsel students and families, review applications, and ensure compliance with regulations; you will document interactions in Banner.

The role supports FAFSA nights, oversees the FWS program, and assists with consortium agreements and

Qualifications

• Entry level understanding of financial aid and/or admissions experience.
• Experience with computerized systems.
• Ability to relate to students in a multicultural environment.
• Experience with word processing (MS Word).

Responsibilities

• Review student eligibility for federal, state, and institutional aid.
• Assist with the management of student financial aid files and change requests.
• Assist with reviewing financial aid applications and packaging awards.
• Counsel students regarding financial aid concerns.
• Review FAFSA applications and perform verification as required; clear flags.
• Document student interactions in Banner and respond to inquiries.
• Coordinate FAFSA nights or community events; support SAP and R2T4 processes.
• Oversee the FWS program and CPFWS module in Banner; assist with consortium agreements.

Skills

Financial aid knowledge

Admissions experience

MS Word

Computerized systems

Multicultural communication

Education

Training in business and/or student services

Job description

Job Title

Job Title

Location

Location

Location Alpine

Location Alpine

Department

Department

Job No.

Job No. 999047/ 998933

Posting Date

Posting Date 09/10/2026

End Date

Until Filled No

Appointment Date

Appointment Date

Salary

Salary $37,665

Required

• Entry level understanding of financial aid and/or admissions experience; experience with computerized systems; ability to relate to students in a multicultural environment; experience with word processing (MS Word).

Preferred

• Training in business and/or student services.

Primary Responsibilities

Summary
Function: Student Financial Aid Counseling.
Duties
Essential: Review student eligibility for federal, state, and institutional aid; assist with the management of student financial aid files; receive and process change request forms, adjust aid as requested by the student and per guidelines; assist with the reviewing of financial aid applications and packaging awards for eligible students; counsel students regarding their financial aid concerns; review applications, complete the verification process for FAFSA applications that have been selected; clear c-flags; process mail correspondence; respond to emails/voicemails/walk-ins per on-call schedule; counsel students and families; document student interaction in Banner; process R2T4s; assist with SAP process as needed; coordinate, attend and present at FAFSA nights or other events within the community; oversee the FWS program and implement the CPFWS module in Banner; assist with processing consortium agreements; maintain student records in compliance with federal regulations; keep abreast of regulations affecting financial aid and other duties as assigned.

Supervision

Received: Member of the Enrollment Management Division. General supervision and instruction from the Assistant Director of Financial Aid.

Working Conditions

Usual: Office conditions. Exempt from overtime provisions. The position is Security Sensitive. Responsible for personal safety and the safety of others; must exercise due caution and practice safe work habits at all times.

Special: May work extra hours during registration; some travel.

Security Sensitive

This position is classified as Security-Sensitive and is thereby subject to the provisions of Texas Education Code §51.215 and Texas Government Code §411.094, which authorize employers to obtain and review criminal history record information for applicants.
Responsible for personal safety and the safety of others; must exercise due caution and practice safe work habits at all times.

Other Information

Texas Law requires a 60 day waiting period before new state employees are eligible to enroll in health insurance.

EQUAL OPPORTUNITY / AFFIRMATIVE ACTION EMPLOYER

It is the policy of Sul Ross State University to provide equal employment opportunity for all persons in accordance with their individual, job related qualifications and without consideration of race, creed, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, veteran status and ancestry. Equal employment opportunities shall be afforded in all personnel actions or decisions including, but not necessarily limited to, recruitment, hiring, training, upgrading, promotion, demotion, termination and salary. Retaliation is prohibited against a person who opposes a discriminatory practice, files a charge, testifies, assists or participates in an investigative proceeding or hearing.

About SRSU

Our campuses span a fascinating part of Texas—Alpine, in the heart of the beautiful Big Bend area, and Del Rio, Eagle Pass and Uvalde along the vibrant, bicultural Texas/Mexico border.

What you’ve heard is true – there is something very special about the areas we serve in our great State, and Sul Ross State University is vital to the continued growth and progress of our students and the communities we serve.

Sul Ross State provides students with the education they need to translate their passions into a fulfilling career. This life-changing experience has a multi-generational impact, transforming the lives of our students, their families and positively impacting the communities in which they reside. We value learning and strive to provide high quality education in a welcoming, supportive environment. We take pride in the fact that we serve a diverse population including many first-generation college students as well as non-traditional students, international students, student-athletes and graduate students.

From teaching, coaching and law enforcement, to science, ranch management and the Fine Arts, SRSU offers more than 60 undergraduate and graduate degree programs. Known as the Frontier University of Texas, Sul Ross encourages each student to explore their own frontiers and to exceed their educational, personal and professional goals.

For more information about how we’re strategizing for the future, I invite you to visit www.sulross.edu.