Academic Retention Administrator - Agriculture and Industry

Sul Ross State University; California (MO); On-site; USD 28,000 - 34,000; Full time

Job summary

Sul Ross State University in Alpine seeks an Academic Retention Administrator for the Agriculture and Industry department. The role centers on delivering high-quality office support, coordinating advising, and aiding faculty with student-focused high impact practices.

The position emphasizes strong communication, record-keeping, and teamwork in a university setting. Candidates should have a Bachelor’s degree and relevant office experience, with a preference for supervisory experience of

Qualifications

• High school diploma or equivalent.
• A minimum of three years of experience in an office setting.
• Bachelor’s Degree required; experience supervising college-age students preferred.

Responsibilities

• Serving as the department's primary contact, handling student customer service and advising appointments.
• Preparing various forms for academic, student, and human resources needs.
• Generating academic and student reports for the department chair.

Skills

Computer skills

Interpersonal communication

Task management

Education

Bachelor’s Degree

3+ years office experience

Job description

Academic Retention Administrator - Agriculture and Industry

Job Title

Job Title Academic Retention Administrator - Agriculture and Industry

Location

Location Alpine

Department

Department Agriculture and Industry

Job No.

Job No. 999003

Posting Date

Posting Date 09/24/2026

End Date

Until Filled No

Appointment Date

Appointment Date 10/01/2026

Salary $28,157 - $34,003 Annual

• High school graduate or equivalent.
• A minimum of three years of experience in an office or similar business setting.

• Bachelor’s Degree
• More than three years of experience in an office or similar business setting; experience supervising college age students.

Primary Responsibilities

Job Summary: This position will be focused on providing highly skilled office support for one academic department focused on departmental and student service. Includes supporting departmental functions such as business services, communication, and record keeping; and supporting student retention initiatives including coordinating advising and supporting faculty in the implementation of student focused high impact practices

Expectation of Quality: Employee will support the mission of Sul Ross State University by providing high-quality, professional services, timely responses, and solutions to customer requests.

Key Competencies: (Knowledge Skills and Abilities)

Knowledge:

• Knowledge of the general function of administrative office protocols.
• Knowledge of time management, workflow and organization.

Skills:

• Skills in computer operation with a variety of software.
• Strong and Personable skills in interpersonal communication both verbal and written.
• Skills related to task management, prioritization, and workflow.

Abilities:

• Ability to follow written and verbal instructions.
• Ability to learn new tasks including software and business processes.
• Ability to provide customer service to students with support and problem solving.

Physical Requirements:

• This position typically works in an office environment, requiring prolonged periods of sitting at a desk while using a computer.
• The role demands frequent use of hands and fingers to operate a keyboard, mouse, and other office equipment.
• Visual acuity is essential for reading and interpreting data on computer screens.
• Clear verbal communication skills are necessary for interacting with colleagues, students and employees.
• Additionally, the job may involve occasional mobility around the office and attending meetings, as well as some travel to attend off-site meetings and trainings.

Working Conditions: Regular office working conditions in a single or multi-story building.

Essential Job Functions (Order from most to least performed duties. Percentage of time allocation should equal 100%)

• Serving as the primary point of contact for the department, including student customer service, scheduling student advising appointments, public facing communication within the office, supporting website and social media. 30%
• Preparing various forms including academic, student, and human resources forms. 15%
• Preparing academic and student reports for the department chair. 15%
• Preforming departmental business services such as travel and purchasing. 15%
• Providing administrative support to faculty for experiential class activities such as field trips and for student focused high impact practices out of the classroom. 10%
• Coordinate with the Department Chair on producing and ordering recruiting materials 10%
• Maintain Departmental records 5%

Other duties may be assigned to this position on a regular or occasional basis to respond to the needs of the university.

Security Sensitive: This position is classified as Security-Sensitive and is thereby subject to the provisions of Texas Education Code §51.215 and Texas Government Code §411.094, which authorize employers to obtain and review criminal history record information for applicants.

Responsible for personal safety and the safety of others; must exercise due caution and practice safe work habits at all times.

Other Information

Texas Law requires a 60 day waiting period before new state employees are eligible to enroll in health insurance.

An Equal Opportunity/Affirmative Action Employer

It is the policy of Sul Ross State University to provide equal employment opportunity for all persons in accordance with their individual, job related qualifications and without consideration of race, creed, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, veteran status and ancestry. Equal employment opportunities shall be afforded in all personnel actions or decisions including, but not necessarily limited to, recruitment, hiring, training, upgrading, promotion, demotion, termination and salary. Retaliation is prohibited against a person who opposes a discriminatory practice, files a charge, testifies, assists or participates in an investigative proceeding or hearing.

Notice of Availability of the Annual Security & Fire Safety Report

The report contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.

A paper copy of the report will be provided upon request. If you would like to receive a paper copy, you can contact the Office of Student Life, located on the Alpine Campus in the Morgan University Center, Room 211 or you can request that a copy be mailed to you by calling 432-837-8424 or emailing [e-mail].

About SRSU

Our campuses span a fascinating part of Texas—Alpine, in the heart of the beautiful Big Bend area, and Del Rio, Eagle Pass and Uvalde along the vibrant, bicultural Texas/Mexico border.

What you’ve heard is true – there is something very special about the areas we serve in our great State, and Sul Ross State University is vital to the continued growth and progress of our students and the communities we serve.

Sul Ross State provides students with the education they need to translate their passions into a fulfilling career. This life-changing experience has a multi-generational impact, transforming the lives of our students, their families and positively impacting the communities in which they reside. We value learning and strive to provide high quality education in a welcoming, supportive environment. We take pride in the fact that we serve a diverse population including many first-generation college students as well as non-traditional students, international students, student-athletes and graduate students.

From teaching, coaching and law enforcement, to science, ranch management and the Fine Arts, SRSU offers more than 60 undergraduate and graduate degree programs. Known as the Frontier University of Texas, Sul Ross encourages each student to explore their own frontiers and to exceed their educational, personal and professional goals.

For more information about how we’re strategizing for the future, I invite you to visit www.sulross.edu.

• Required Documents
• Resume
• Letter of Intent
• Optional Documents
• Transcripts
• Letter of Recommendation (1)
• Letter of Recommendation (2)
• Letter of Recommendation (3)

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Are you legally authorized to work in the US?
  • Yes
  • No
• * Will you now or in the future require Sul Ross State University to provide employment visa sponsorship to obtain or maintain your employment eligibility in the US?
  • Yes
  • No
• * If yes, please indicate the type of employment authorization or visa sponsorship you anticipate needing.

  (Open Ended Question)