Financial Aid Coordinator — Access & Support (Evenings)

McHenry County College; Bull Valley (IL); On-site; USD 52,000 - 68,000; Full time

Job summary

McHenry County College is seeking a Financial Aid Specialist to assist students through federal, state, and MCC aid processes. You will review files, award disburse funds, and help students navigate financial aid resources.

Responsibilities include managing caseloads, providing empathetic service, assisting with audits, and training staff on tools like Navigate360 and Colleague. Strong communication and teamwork are essential.

Qualifications

• Associate’s degree or equivalent education and experience.
• Bachelor’s degree preferred; bilingual skills are a plus.
• Experience with financial aid or higher education software is beneficial.
• Experience in customer service or working with students is expected.

Responsibilities

• Manage a caseload of assigned students and monitor progress.
• Provide timely information and compassionate guidance to students and families.
• Administer financial aid awards and communicate progress to all parties.
• Assist audits and program reviews.
• Utilize college systems to track financial aid progress and maintain notes.
• Train students and staff on financial aid tools and resources.
• Collaborate with departments on student-centered initiatives.
• Present information about financial aid opportunities to schools and community groups.
• Keep up to date with state and federal financial aid regulations.

Skills

Customer service

Communication

Bilingual Spanish/English

Microsoft Office

Education

Associate’s degree

Bachelor’s degree

Tools

Navigate360

Colleague

Job description

McHenry County College is seeking a Financial Aid Specialist to assist students through federal, state, and MCC aid processes. You will review files, award disburse funds, and help students navigate financial aid resources.

Responsibilities include managing caseloads, providing empathetic service, assisting with audits, and training staff on tools like Navigate360 and Colleague. Strong communication and teamwork are essential.