Financial Aid Specialist - Flexible Schedule for Access

McHenry County College; Crystal Lake (IL); Presencial; USD 42 000 - 62 000; Tempo integral

Resumo da oferta

McHenry County College seeks a Financial Aid Specialist to assist students through the federal, state, and MCC financial aid processes. The role involves reviewing and processing financial aid files, awarding and disbursing funds, and helping students navigate resources for paying for college.

The position requires an Associate's degree and at least one year of related experience, with a willingness to train others and stay updated on regulations.

Qualificações

• Associate's degree from a regionally accredited institution or equivalent education and experience.
• One year of related experience (e.g. working in an educational environment, serving students)
• Bachelor's degree from a regionally accredited institution is desirable.

Responsabilidades

• Manage a caseload of assigned students, proactively monitoring progress and intervening as necessary.
• Develop and maintain relationships with students and families seeking information about financial aid by providing friendly service, timely response and knowledgeable advice, in-person and via other channels.
• Administer the processing of financial aid awards, following all procedures, and communicating to all parties in a way that is diplomatic, empathetic and compassionate.
• Assist the Director of Financial Aid with audits and program reviews
• Contribute to the development and maintenance of departmental procedure and process documentation
• Utilize Navigate360, Colleague, and other college systems to effectively track, communicate with, and report on the financial aid progress of students while maintaining accurate financial aid notes and documentation
• Train and assist students with myMCC, self-service, and financial aid tools to effectively navigate and utilize resources for paying for college
• Support the onboarding and development of new Financial Aid Specialists and College staff by providing training on financial aid processes and state/federal guidelines
• Collaborate with MCC colleagues on various student-centered initiatives, serve on committees, and consult on issues where particular expertise is needed
• Present information about all financial aid opportunities at MCC to audiences such as high school students and their parents, community organizations, and other interested parties
• Keep apprised of changes to Financial Aid regulations and processes at the state and federal levels, and internally at MCC by attending trainings as directed, and regularly monitoring FAFSA and ISAC websites for updates
• Provide basic information on military education benefits, referring students to the Military Benefits Specialist as needed
• Work collaboratively with others to accomplish functions and responsibilities
• Assume additional duties as assigned by immediate supervisor

Conhecimentos

Financial aid processing

Customer service

Communication

Microsoft Office

Cultural competency

Public speaking

Team collaboration

Attention to detail

Formação académica

Associate's degree

Bachelor's degree

Ferramentas

Navigate360

Colleague

myMCC

Descrição da oferta de emprego

McHenry County College seeks a Financial Aid Specialist to assist students through the federal, state, and MCC financial aid processes. The role involves reviewing and processing financial aid files, awarding and disbursing funds, and helping students navigate resources for paying for college.

The position requires an Associate's degree and at least one year of related experience, with a willingness to train others and stay updated on regulations.