Financial Aid Advisor & Outreach Specialist

Central Michigan University; Mount Pleasant (MI); On-site; USD 28,000 - 34,000; Full time

Job summary

Central Michigan University in Mount Pleasant, MI, seeks a Financial Aid Specialist to advise students and families on the financial aid process, eligibility, and alternative sources. The role includes outreach, processing forms, and professional judgment reviews.

The ideal candidate will have an associate’s degree, at least three years of related experience, strong knowledge of federal and Michigan programs, and the ability to work evenings and weekends while maintaining accurate records.

Qualifications

• Education equivalent to an Associate’s degree and 3 years of related experience.
• Strong knowledge of federal and Michigan financial aid programs.
• Experience with complex computer systems.
• Ability to maintain accurate records and attention to detail.
• Flexibility to work evenings and weekends.
• Strong interpersonal and communication skills.

Responsibilities

• Advise students and families about the financial aid process and sources of aid.
• Represent the office at outreach activities and answer questions from applicants.
• Review and resolve professional judgment appeals and verify FAFSA data.
• Adjust and repackage financial aid based on outside aid and changes in circumstances.

Skills

Financial aid knowledge

Interpersonal skills

Effective communication

Record keeping

Evening/weekend hours flexibility

Education

Associate's degree

Tools

ProSAM

Campus Management (CM)

Job description

Central Michigan University in Mount Pleasant, MI, seeks a Financial Aid Specialist to advise students and families on the financial aid process, eligibility, and alternative sources. The role includes outreach, processing forms, and professional judgment reviews.

The ideal candidate will have an associate’s degree, at least three years of related experience, strong knowledge of federal and Michigan programs, and the ability to work evenings and weekends while maintaining accurate records.