Financial Aid Advisor III

Kentucky Community and Technical College System; Elizabeth (NJ); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Exceptional health care, vision, andd

Tuition reimbursement/waiver for you,,

403(b) retirement plan with employer 5

Vacation/Sick Time

Work-Life Balance

9.5 Paid Holidays

2 Weeks Institutional Closing Pay

Employee Assistance Program

Job summary

Elizabethtown Community & Technical College is seeking a Financial Aid Advisor III to manage scholarship programs and oversee all related processes. You will coordinate selection, determine eligibility, and handle account management for scholarship awards, reporting to the Director of Financial Aid.

The role includes outreach efforts to students and collaboration with multiple departments to ensure compliant, timely aid processing and effective marketing of scholarships.

Qualifications

• Bachelor’s degree required with two years of related experience or equivalent.
• Excellent written and interpersonal communication skills.
• Knowledge of federal/state financial aid policies and regulations.
• Ability to maintain confidentiality and work autonomously.
• Proficiency with technology and information systems in enrollment.

Responsibilities

• Process and administer financial aid for Workforce Pell-eligible programs.
• Review eligibility, monitor enrollment, attendance, and progress.
• Coordinate with workforce and academic divisions for accurate data.
• Process student loans, track disbursement, and monitor compliance.
• Gather information to assess student circumstances and interpret policies.
• Provide high-quality customer service in a fast-paced office (online, phone, in-person).
• Respond to inquiries and provide information on aid, scholarships, and processes.
• Perform data entry, aid calculations, and assist with fund reconciliation.
• Assist with award packaging and notify students of aid awards.

Skills

Written communication

Interpersonal skills

Organizational skills

Teamwork

Problem solving

Multitasking

Confidentiality

Technology proficiency

MS Office

Education

Bachelor’s degree (related field)

Tools

MS Office

Financial Aid systems

Job description

Title: Financial Aid Advisor III

Salary Range: $41,880.00

Contract Term Length: 12 Months

Standard Hours: 37.5

Work Location: On-Site

FLSA Status: Non-Exempt

College: Elizabethtown Community & Technical College

Campus Location: Elizabethtown CTC

Department: Financial Aid

Total Rewards

Elizabethtown Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

ECTC is seeking a highly motivated, hands‑on individual to provide outreach and overall management of all functions related to scholarship programs, including the preparation of application materials, coordination of selection committees, determination of student eligibility for awards, and account management for all scholarship programs. This position will report to the Director of Financial Aid and assist with scholarship marketing and outreach efforts to new and current students.

Job Duties

• Process and administer financial aid for Workforce Pell-eligible programs.
• Review student eligibility and maintain required documentation. Monitor enrollment, attendance, academic progress, and program completion requirements.
• Coordinate with workforce and academic division to ensure accurate student information and reporting.
• Process student loans, track disbursement, monitor compliance requirements associated with SOR regulations, including institutional processes designed to support responsible borrowing and reduce student loan default risk.
• Gathers information from students to understand and evaluate individual circumstances; interprets relevant policies, procedures, and guidelines to determine the best course of action.
• Provide comprehensive customer service in a high volume and challenging, fast‑paced environment (online, phone, and in‑person), for the successful operation of the Financial Aid Office.
• Answers calls, responds to requests, and provides students appropriate information on financial aid, scholarships, WRKS, SAP, and other financial aid‑related topics/processes.
• Performs data entry, query review, aid calculation, assists with fund reconciliation, and monitors student packaging and award notification.
• Other duties as assigned by the supervisor.

Minimum Qualifications

Education:

Bachelor’s degree (related field) and two years of related experience or equivalent.

Preferred Qualifications

• Excellent written and interpersonal communication skills.
• Excellent organizational management and student development skills.
• Quality service and teamwork skills.
• Ability to solve problems, demonstrate initiative, and work autonomously.
• Ability to work on multiple tasks with attention to detail.
• Ability to work with a wide range of people from diverse backgrounds.
• Ability to maintain a high level of confidentiality.
• Ability to use, assess, and manage technology and information systems in the enrollment area.
• Knowledge of federal, state, and institutional financial aid policies and regulations.
• Knowledge of MS Office and relevant applications.

The position is open until filled.

Band 9 (Minimum $41,880.00)

Position: 10016931

KCTCS/ECTC is an equal opportunity employer and educational institution.

Additional Skills Requested

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.