Director of Student Support Services for Leitchfield & Springfield

Kentucky Community and Technical College System; Elizabethtown (KY); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

403(b) employer match

Vacation/Sick Time

Work-Life Balance

Paid holidays

Closing pay

Employee Assistance Program

Job summary

Elizabethtown Community & Technical College is seeking a Director of Student Support Services to provide comprehensive support to low-income, first-generation, or disabled students to boost retention and graduation rates. The role is based at the Leitchfield and Springfield campuses and is grant-funded through 2030 with annual evaluations.

The position requires a Master’s degree in a related field, five years of relevant experience, and strong skills in budgeting, supervision, and collaboration

Qualifications

• Master’s degree in counseling, social work, higher education or related field with five years related experience, or equivalent.
• Travel and valid driver’s license required.
• Experience with federal regulations including EDGAR and Cost-Circulars.
• Experience in administration, teaching, or related fields with data management, budget and supervisory experience.
• Experience assisting first-generation, low-income, or disadvantaged populations and understanding of cultures, heritages, and learning styles of individuals served.
• Knowledge of financial aid, advising, career counseling, and college admission procedures.
• Strong organizational, planning, and presentation skills; ability to work with multiple constituents.

Responsibilities

• Facilitates the development and implementation of all aspects of the grant.
• Administers and manages the budget in accordance with college policy and in compliance with requirements and regulations of the U.S. Department of Education.
• Hires, supervises, trains, and evaluates all program personnel.
• Assist SSS participants with postsecondary course selection.
• Evaluates SSS program and services to ensure SSS grant goals and objectives are met.
• Oversee the development and implementation of the Risk Assessment for the program.
• Collaborates with campus personnel, community partners and agencies to advocate for low-income, first-generation, and disabled SSS participants.
• Assists with the selection of program participants and completion of the Annual Performance Report (APR).
• Other duties as assigned by the supervisor.

Skills

Strong organizational

Planning

Presentation skills

Communication

Education

Master’s degree in counseling, social work, higher education or related field

Five years related experience or equivalent

Job description

Title: Director of Student Support Services for Leitchfield & Springfield

Salary Range: $55,392.00

Contract Term Length: 12 Months

Work Location: On-Site

FLSA Status: Exempt

College: Elizabethtown Community & Technical College

Campus Location: Elizabethtown CTC

Department: Student Support Services

Total Rewards

Elizabethtown Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

ECTC is seeking a Director of Student Support Services (SSS) to provide academic and other support services to low-income, first-generation or disabled college students to increase student retention and graduation rates. The director’s time will be split between the ECTC Leitchfield campus and ECTC Springfield campus.

This is a grant-funded position through 2030, with annual evaluations.

Job Duties

Responsibilities will include but not limited to

• Facilitates the development and implementation of all aspects of the grant.
• Administers and manages the budget in accordance with college policy and in compliance with requirements and regulations of the U.S. Department of Education.
• Hires, supervises, trains, and evaluates all program personnel.
• Assist SSS participants with postsecondary course selection.
• Evaluates SSS program and services to ensure SSS grant goals and objectives are met.
• Oversee the development and implementation of the Risk Assessment for the program.
• Collaborates with campus personnel, community partners and agencies to advocate for low-income, first-generation, and disabled SSS participants.
• Assists with the selection of program participants and completion of the Annual Performance Report (APR).
• Other duties as assigned by the supervisor.

Minimum Qualifications

Position Requirements

• Education: Master’s degree in counseling, social work, higher education or related field and five years related experience, or equivalent.
• Travel & Valid Driver’s License
• Experience working with federal regulations including EDGAR and Cost-Circulars.
• Experience in administration, teaching, or related fields with data management, budget, and supervisory experience.
• Experience assisting first generation, low-income, or disadvantaged populations and an understanding of cultures, heritages, and learning styles of individuals served.
• Knowledge and experience in financial aid, advising, career counseling, and college admission procedures.
• Strong organizational, planning, and presentation skills required.
• Demonstrates strong communication skills and the ability to work with multiple constituents, including college administrators and community agencies.

Position is open until filled, review begins: October 15, 2026

KCTCS/ECTC is an equal opportunity employer and education institution.

Job Profile: Manager 2, Student Support

Working Title: Director of Student Support Services

Band: 11 (Min Salary: $55,392.00)

Position: 10051000

Additional Skills Requested

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.