Financial Aid Advisor: Enrollment Strategy & Compliance

California State University - Maritime Academy; Vallejo (CA); On-site; USD 54,000 - 62,000; Full time

Benefits offered by this job

Health, dental & vision insurance

Retirement participation

Educational benefits

Job summary

California State University - Maritime Academy is seeking a Financial Aid Assistant at the Cal Poly Solano Campus in Vallejo, CA. You will be the first point of contact for students and families via phone, in person, and email, handling document intake and reviews to ensure accurate financial aid awards and disbursements.

You will work under the Director of Financial Aid and collaborate with admissions, academic records, and student accounts to support eligibility determinations and timely aid

Qualifications

• Knowledge of federal Title IV, state, and institutional financial aid regulations and eligibility requirements.
• Ability to interpret program rules and explain eligibility determinations to students and parents.
• Familiarity with the campus Student Services program and its relationship to admissions, academic records, and student accounts.

Responsibilities

• Serve as the initial contact via phone, in-person and email for current and prospective students and families.
• Perform document intake and reviews of financial aid files to ensure accuracy of awards and disbursement.
• Coordinate with Financial Aid Office to ensure compliance with regulations and proper processing of aid.

Skills

Financial aid regulations

Interpreting eligibility rules

Communication skills

Student services interface knowledge

English grammar

Education

Bachelor's degree or equivalent in behavioral sciences / public or business administration

Job description

California State University - Maritime Academy is seeking a Financial Aid Assistant at the Cal Poly Solano Campus in Vallejo, CA. You will be the first point of contact for students and families via phone, in person, and email, handling document intake and reviews to ensure accurate financial aid awards and disbursements.

You will work under the Director of Financial Aid and collaborate with admissions, academic records, and student accounts to support eligibility determinations and timely aid