Strategic Financial Aid Advisor - Enrollment Management

California State University Maritime Academy; Vallejo (CA); On-site; USD 54,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Educational benefits

Job summary

Cal Poly Maritime Academy, located at the Cal Poly Solano Campus in Vallejo, CA, seeks a Financial Aid Assistant. Under the Director of Financial Aid, you will be the first point of contact for students, families and the public, handling inquiries by phone, in person, and email.

You will also perform document intake and review financial aid files to ensure accurate awards and proper disbursement of aid, contributing to compliance with federal and state requirements.

Qualifications

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field.
• Experience with federal Title IV, state, and institutional financial aid regulations is preferred.
• Ability to interpret and apply program rules and explain eligibility determinations to students and parents.

Responsibilities

• Serve as the initial contact via phone, in-person and email for students, families and the public.
• Perform document intake and reviews of financial aid files to ensure accuracy of awards and disbursement.

Skills

Organizational skills

Interview techniques

English grammar

Financial aid regulations

Education

Bachelor's degree or equivalent in behavioral sciences, public or business administration

Job description

Cal Poly Maritime Academy, located at the Cal Poly Solano Campus in Vallejo, CA, seeks a Financial Aid Assistant. Under the Director of Financial Aid, you will be the first point of contact for students, families and the public, handling inquiries by phone, in person, and email.

You will also perform document intake and review financial aid files to ensure accurate awards and proper disbursement of aid, contributing to compliance with federal and state requirements.