Remote Financial Aid Advisor – Enrollment Strategy

California Polytechnic State University; Vallejo, Northern (CA, KY); Hybrid; USD 54,000 - 62,000; Full time

Job summary

California Polytechnic State University seeks a Financial Aid Assistant at the Solano Campus in Vallejo, CA. The position serves as the first contact for students and families, handling inquiries via phone, in person, and email, and reviews financial aid files to ensure accurate awards and disbursements.

Under the direction of the Financial Aid Director, duties include intake documentation, applying federal/state regulations, and communicating eligibility determinations to students and parents,

Qualifications

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field.
• Experience with financial aid regulations and student services processes is preferred.

Responsibilities

• Serve as the initial contact via phone, in-person and email for students, families and public inquiries.
• Document intake and complete necessary reviews of financial aid files to ensure accuracy of awards and disbursement.
• Explain eligibility determinations to students and parents and guide them through the process.

Skills

Communication skills

Interpersonal skills

English grammar

Eligibility interpretation

Documentation and intake

Education

Four-year college degree in behavioral/public/business field

Job description

California Polytechnic State University seeks a Financial Aid Assistant at the Solano Campus in Vallejo, CA. The position serves as the first contact for students and families, handling inquiries via phone, in person, and email, and reviews financial aid files to ensure accurate awards and disbursements.

Under the direction of the Financial Aid Director, duties include intake documentation, applying federal/state regulations, and communicating eligibility determinations to students and parents,