Financial Aid Advisor

HCI; Fort Lauderdale, Northern (FL, KY); Hybrid; USD 41,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Job summary

HCI in Fort Lauderdale, FL is seeking a Financial Aid Advisor to guide prospective and current students through the federal, state, and private financial aid process. You will assist with applications, verify documents, review ISIR data, and disbursement tasks, reporting to the Director of Financial Aid.

The role requires strong customer service, excellent communication, ability to manage multiple tasks, and knowledge of Campus Nexus/Campus Ivy Core.

Qualifications

• Knowledge of Federal Student Aid programs and guidelines.
• Knowledge of Veteran Benefit program preferred.
• Excellent customer service, communication, organizational and interpersonal skills.
• Team player with strong work ethic; can coordinate multiple tasks to meet deadlines.
• Able to work independently or with others in a team environment.
• Proficient with Microsoft Office Suite.
• Strong time management and ability to work under pressure.
• Capable of multitasking and problem-solving.
• Effective in building relationships with students, staff, faculty and the public.
• Ability to work with a diverse student population.

Responsibilities

• Assist students and parents to apply for Federal Student Aid and private funding.
• Provide information on aid program requirements and application procedures.
• Review financial aid data for completeness and accuracy.
• Review ISIR data and ensure accuracy of award data in Campus Nexus and Campus Ivy Core.
• Complete verification processes when necessary.
• Maintain accurate reporting and files.
• Provide entrance and exit counseling to students.
• Answer questions from students or parents accurately.
• Maintain relationships with Admissions, Registrar, and campus staff.
• Stay current on laws and regulations; ensure compliance.
• Participate in financial aid training and events.

Skills

Federal Student Aid

Veteran Benefits

Customer service

Communication

Teamwork

Time management

MS Office

Multitasking

Confidentiality

Relationship building

Education

High School diploma or equivalent

Associate degree preferred

Tools

Campus Nexus

Campus Ivy Core

Microsoft Office

Job description

Description

Job description

The Financial Aid Advisor works with prospective and current students and their family to assist them in the application process for financial aid programs. Responsibilities may include but are not limited to performing a variety of duties associated with the awarding, disbursing, and returning of federal, state, and other financial aid assistance programs. The Financial Aid Advisor reports to the Director of Financial Aid and has accountability to the Campus President/Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist students and parents to apply for Federal Student Aid and private funding for their program.
• Provide information to students and parents regarding financial aid program requirements and application procedures. Provides information on the rights and responsibilities.
• Review financial aid application information, forms and documentation for completeness and accuracy.
• Review resulting ISIR and ensure accuracy of award data in Campus Nexus and Campus Ivy Core systems.
• Complete verification process, where necessary, of information reported on student ISIR to determinate eligibility.
• Maintain accurate reporting as needed.
• Provide entrance and exit counseling to prospective and current students.
• Provide accurate response or guidance on questions, inquires or request for information from students or parents.
• Responsible for maintaining complete and accurate files and paperwork.
• Maintain a close working relationship with Admissions, Registrar, and other campus personnel.
• Maintain professional working relationship with vendors and partners.
• Remain current on all applicable laws and regulations; ensure compliance in all areas.
• Participate in all financial aid training, meetings and events as assigned.
• Performs all other duties as assigned.

Requirements

SKILLS/COMPETENTENCIES/QUALIFIANCES

• Knowledge of Federal Student Aid programs and guidelines.
• Knowledge of Veteran Benefit program preferred.
• Must possess excellent customer service, communication, organizational and interpersonal skills.
• Must be a team player, possess a strong work ethic and be able to coordinate multiple tasks while meeting required deadlines.
• Must be capable of working independently, as well as with others in a team environment.
• Proficient with basic office equipment, computers and computer applications including Microsoft Office Suite.
• Must possess strong time management skills and ability to work well under pressure.
• Able to multitask, prioritize, show extreme resourcefulness and problem-solving skills.
• Demonstrated skills in establishing and maintaining effective working relationships with students, staff, faculty, and the public.
• Ability to work effectively with a diverse student population.
• Possesses excellent written and verbal communication skills.
• Ability to manage sensitive, confidential issues.
• Demonstrated Computer literacy skills including working knowledge of Microsoft Office applications: Word, Excel, and Outlook and internet.
• Not in default on any student loans, has ability to obtain Federal Student Aid token
• Ability to work a flexible schedule which may include holidays, evenings and weekends
• Performs other duties as assigned

EDUCATION AND EXPERIENCE

• High School diploma or equivalent is required.
• Associate degree preferred
• A minimum of one year of Financial Aid experience is preferred
• Working knowledge of Campus Nexus and/or Campus Ivy Core systems preferred

Job Type: Full-time

Salary: starts at $45K annually; negotiable based on experience and qualifications

Benefits offered:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shifts
• Monday to Friday

Work Location: One location