Financial Advisor Support Specialist

Raymond James; Austin (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental and Vision

Retirement savings plan

Paid time off

Job summary

Raymond James is seeking a dynamic Registered Client Service Associate to support Financial Advisors and their clients. The role emphasizes exceptional communication across phone, email, in-person and virtual channels, while organizing and tracking multiple tasks in a fast-paced environment.

The position focuses on onboarding new clients, opening accounts, researching client data, processing transfers, and supporting marketing efforts.

Qualifications

• High School Diploma or equivalent and one (1) or more years securities industry or related work experience preferred, or an equivalent combination of experience, education, and/or training as approved by Human Resources.
• Licenses/Certifications: SIE required provided that an exemption or grandfathering cannot be applied. Series 7 required. Series 63, 65 and/or 66 as required by state.
• Proficiency with CRM software and Excel.

Responsibilities

• Serves as first point of contact to service a high volume of daily interactions, including basic inquiries, providing quotes and scheduling of meetings, with prospective and existing clients on the phone, in-person, virtually and through mailings.
• Onboards new clients, opens new client accounts and researches client and security information using internal databases and other technologies.
• Ensures key client information and documentation is current with firm and industry requirements, rules and regulations.
• Processes and monitors the transfer of assets to ensure all assets and cost basis were successfully received.
• Monitors available cash awaiting investment, including running weekly cash and cash equivalent reports and contacting clients with investment opportunities to maximize returns.
• Creates and maintains records and files utilizing Client Relationship Management (CRM) software.
• Assists Financial Advisors with marketing efforts including seminars and other client-facing events.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma

SIE Certification

Series 7 License

Tools

CRM software

Excel

Job description

Raymond James is seeking a dynamic Registered Client Service Associate to support Financial Advisors and their clients. The role emphasizes exceptional communication across phone, email, in-person and virtual channels, while organizing and tracking multiple tasks in a fast-paced environment.

The position focuses on onboarding new clients, opening accounts, researching client data, processing transfers, and supporting marketing efforts.