Finance & Utility Billing Specialist

Jimmy Jazz

Goose Creek (SC)

On-site

USD 57,859,000 - 74,390,000

Full time

42 hours ago

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Job summary

The City of Goose Creek is seeking a Finance Department Clerk to perform administrative, customer service, payment-processing, and utility-account support functions. You will be the primary contact for customers and visitors; processes City and utility payments; establishes and maintains utility service accounts; and coordinates routine utility service requests.

This position reports to the Customer Service Manager.

Qualifications

High school diploma or GED required; additional education in finance preferred.
Two years of administrative, customer service, or billing experience.
Experience in government or utility billing is a plus.
Proficient with Microsoft Word, Excel, Outlook.
Ability to obtain and maintain a South Carolina Notary Public commission if required.

Responsibilities

Provides front-line customer service to residents, businesses, vendors, and the public in person and by telephone.
Collects and processes City payments, including water, business license, hospitality tax, and miscellaneous receipts.
Balances cash drawers and payment activity, researches discrepancies, and prepares deposits.
Performs routine financial transactions and entries, including daily credit-card journal entries.
Enters and processes new water taps and maintains related records and documentation.
Creates and processes utility service orders and maintains customer account information.