Utility Billing Specialist: Precise, Customer-Focused

Gfoat; Granite Shoals, Northern (TX, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

The City of Granite Shoals is seeking a detail‑oriented Utility Billing Clerk to maintain billing records, process payments, and answer customer inquiries. This role supports multiple clerical functions within the finance department and contributes to accurate reporting and regulatory compliance.

Strong data entry, organizational skills, and customer service are essential. Responsibilities include generating bills, posting payments, handling delinquencies, setting up accounts, and assisting with

Qualifications

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Experience with billing software and data entry accuracy.
• ERP Pro 9 software knowledge preferred.

Responsibilities

• Generate and distribute utility bills to customers on a regular cycle.
• Process and post payments received via multiple channels.
• Manage delinquent accounts and coordinate with collections as needed.

Skills

Microsoft Office

Data entry

Customer service

Education

High school diploma or equivalent

Associate degree in accounting/finance or related field preferred

Tools

ERP Pro 9

Job description

The City of Granite Shoals is seeking a detail‑oriented Utility Billing Clerk to maintain billing records, process payments, and answer customer inquiries. This role supports multiple clerical functions within the finance department and contributes to accurate reporting and regulatory compliance.

Strong data entry, organizational skills, and customer service are essential. Responsibilities include generating bills, posting payments, handling delinquencies, setting up accounts, and assisting with