Finance Tech Operations Lead — Hands-on & Mentorship

Ocean Casino Resort

Atlantic City (NJ)

On-site

USD 26,000 - 32,000

Full time

7 days ago

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Benefits offered by this job

Free meal on shift

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k

Life Insurance (Basic, Voluntary & AD&

Paid Time Off

Free Parking

Job summary

Ocean Casino Resort in Atlantic City, NJ is seeking a Tech 2 - Finance Tech Operations to lead and deliver hands-on service for Finance tech equipment while guiding the Tech Ops team. You will ensure PMs, manage inventory, and collaborate with IT and Accounting to balance equipment reporting.

The role requires strong communication, casino experience preferred, and the ability to work holidays/weekends on a fast-paced property.

Qualifications

Strong English communication (read, write, speak) necessary.
Hands-on experience with MS Office.
Working knowledge of cage equipment (printers, money counters, time stamp machines, Quick-Jack/TR).
Excellent organizational and time-management skills.
Prior casino experience preferred.

Responsibilities

Provide overall support to Tech Operations Management.
Mentor Tech 1s and help them learn equipment.
Deliver superior customer service per Ocean's Mission Statement.
Coordinate service calls and work with vendors to ensure machines operate properly.
Responsible for ensuring TRs, Quick Jacks, and cage equipment are operated and PM'd on schedule.
Assist with training and development of all levels of the Tech Ops department.
Follow all laws and Ocean's compliance program.
Maintain accurate records and inventory; participate in department projects and system upgrades.
Perform other duties as assigned.