Finance Systems Manager – SAP & ERP Lead (Remote)

Sophos; United States; On-site; USD 137,000 - 229,000; Full time

Benefits offered by this job

Remote-first culture

Comprehensive benefits

Job summary

Sophos, a cybersecurity leader, is seeking a Manager, Finance System Support to lead the team that keeps our core finance systems running smoothly and continuously improving.

In this role you will own day-to-day SAP and related finance applications, guide access management and controls, support month-end close, and drive enhancements that improve experience, automation, and reporting for global finance users.

Qualifications

• Experience working with finance or accounting processes.
• Previous people management experience is required.
• Experience supporting large ERP systems, SAP preferred.
• Strong understanding of support processes, access management, change control, testing, documentation, release management, and finance system controls.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead, coach, and develop the Finance System Support team, setting priorities and ensuring high quality service across the finance systems landscape.
• Own day to day support for key finance systems, ensuring incidents, requests, recurring issues, and escalations are managed effectively and transparently.
• Oversee month end close support, including system readiness, critical process monitoring, issue resolution, and timely communication of risks or blockers.
• Manage finance system access processes, including user requests, role governance, periodic reviews, segregation of duties considerations, and coordination with IT and control owners.
• Partner with finance, IT, internal development teams, and external support providers to resolve complex issues, identify root causes, and deliver sustainable fixes.
• Establish consistent support practices, documentation, controls, and user guidance across core finance processes, including AP, AR, inventory, fixed assets, general ledger, CRM, and BI reporting.
• Lead and support finance systems initiatives that strengthen controls, improve efficiency, support integrations, and respond to evolving business and compliance needs.
• Oversee requirements gathering, testing, change readiness, user communication, and post-implementation support for enhancements and new initiatives.
• Coordinate the quarterly release cycle for finance system priorities, from intake and prioritization through testing, deployment readiness, and communication of impacts.
• Ensure finance systems remain aligned with business, audit, compliance, and control requirements while balancing stability, usability, and scalable process design.
• Serve as an escalation point for finance leaders and business partners on system-related questions, process issues, controls, and support priorities.

Skills

Finance systems

People management

SAP experience

Stakeholder management

Incident management

Documentation

Tools

SAP

ERP systems

Job description

Sophos, a cybersecurity leader, is seeking a Manager, Finance System Support to lead the team that keeps our core finance systems running smoothly and continuously improving.

In this role you will own day-to-day SAP and related finance applications, guide access management and controls, support month-end close, and drive enhancements that improve experience, automation, and reporting for global finance users.