Finance Specialist (Collector)

Veritext; Livingston (NJ); Remote; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Mental health support

Earned wage access

Hybrid/remote work

Paid time off

Parental leave

Tuition reimbursement

Employee equity

Referral programs

Wellness Week

Summer Camp participation

Training & mentorship

Job summary

Veritext is seeking a Finance Specialist (Corporate) to manage client accounts, monitor accounts receivable, and ensure timely payments. You’ll contact delinquent accounts, review AR balances, and prepare daily reconciliation reports to support accurate billing and cash flow.

The ideal teammate is assertive, organized, and detail-oriented, with solid Excel basics and strong written and verbal communication.

Qualifications

• Excellent problem solving and follow up skills.
• Customer service oriented with strong interpersonal skills.
• Detail oriented, highly organized, able to multi-task.
• Excellent written and verbal communication skills.
• Basic Microsoft Excel experience.

Responsibilities

• Respond to client inquiries, resolve issues and maintain prompt, accurate resolutions.
• Review total AR balances for each client and collaborate across regions to accelerate payments.
• Meet or exceed collection call quotas for assigned accounts.
• Resolve invoice discrepancies with colleagues to ensure prompt payments.
• Adhere to established collections policies and procedures.
• Active participant in phone queues.
• Handle higher value and more complex clients.

Skills

Problem solving

Follow up

Attention to detail

Customer service

Written and verbal communication

Excel basics

Tools

Microsoft Excel

Job description

At Veritext, we focus on the details – so legal teams can focus on the case.

About the role:

Providing our clients with exceptional service is the foundation of our business. As a Finance Specialist (Corporate), it is your duty to ensure that our clients pay timely for the services they receive. You’ll be tasked with contacting delinquent accounts to request payment and preparing related reports on daily reconciliation activities.

What you'll get to do:

• Respond to client inquiries, resolve issues and/or excel as needed to ensure prompt and accurate resolution
• Responsible for reviewing the total AR balances for each client; collaborate with other collectors across regions to accelerate payments
• Meet/exceed collection call quotas/activities for assigned accounts
• Resolve invoice discrepancies by collaborating with applicable colleagues to ensure prompt and accurate resolution/payment
• Adhere to established collections policies and procedures
• Be an active participant in the phone queues
• Ability to handle higher value and/or more complex clients

The Kind of Teammate We’re Looking For:

• Assertive, proactiveand efficient with excellent problem solving and follow up skills
• Customer service oriented with strong interpersonal skills and the ability to respond to requests promptly and accurately
• Excellent attention to detail, highly organized and able to multi-task
• Must possess excellent written and verbal communication skills
• Basic Microsoft Excel experience

What’s in it for you:

• Competitive compensation and extended health coverage that includes medical, dental and vision benefits

• Robust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists/ therapists (app based, virtual counseling, daily emails, live and on-demand content, and more)

• Matched RRSP to help you save for your future

• Earned wage access: get a portion of the wages you earned prior to payday
• Hybrid or remote work structure for most roles (based on business needs)
• Healthy work-life balance: paid time off, Paid Parental Leave, tuition reimbursement and more
• Employee equity and referral programs: when we succeed, you succeed!
• Veritext Cares: our commitment to making a difference beyond the workplace, supporting local causes and paying it forward to the communities we live and work in
• Learning and development opportunities including ongoing training, mentorship, and access to resources that support your personal and professional growth
• Engaging, collaborative, inclusive culture that values curiosity, initiative, and creativity with unique programs likeVeritext Summer CampandWellness Week– because work should be rewarding and fun!

About Veritext:

Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America.

Veritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security ensures that Veritext clients have the best tools available and the confidence of working with the market leader.

About this posting:

Compensation ranges, when noted, represent the expected base pay compensation range for this role. Ultimately, a number of factors including, but not limited to, your prior job-related knowledge and experience, geographic location, and qualifications will be considered when determining your pay and we may pay more or less than the posted range.