Finance Services Engagement Manager

Infosys; Houston (TX); On-site; USD 130,000 - 180,000; Full time

Job summary

Infosys BPM Limited in Houston, TX, is seeking a Senior Operations Manager—a strategic escalation point coordinating client, onshore and offshore delivery teams to ensure smooth Finance services delivery. The role emphasizes SAP S/4HANA involvement, strong stakeholder management, and effective communication across regions.

Ideal candidates will have 10–15 years in Finance and Accounting within global, client-facing environments, with exposure to chemicals and energy sectors and a proven track

Qualifications

• 10–15 years of Finance & Accounting experience with client-facing and global delivery exposure.
• Experience partnering with onshore/offshore teams in multinational settings.
• Familiarity with SAP S/4HANA and Finance processes.

Responsibilities

• Coordinate between client, onshore, and offshore teams.
• Manage day-to-day client queries and escalations.
• Drive collaboration across Finance operations teams.
• Track issues and ensure timely resolution.
• Support SAP S/4HANA and Finance process discussions.
• Provide status updates and stakeholder communication.

Skills

Stakeholder management

Global delivery

Finance processes

Communication

Problem solving

Tools

SAP S/4HANA

Job description

Senior Operations Manager - Finance Services Engagement Manager

Location: Houston, TX

On-Site

In the Operations manager role, you will act as the key liaison between the client, onshore, and offshore teams to ensure smooth delivery of Finance services.

As a senior Operations Manager in an Engagement Manager role, the responsibilities are as below:

Responsibilities

• Coordinate between client, onshore, and offshore teams.
• Manage day-to-day client queries and escalations.
• Drive collaboration across Finance operations teams.
• Track issues and ensure timely resolution.
• Support SAP S/4HANA and Finance process discussions.
• Provide status updates and stakeholder communication.

Key Skills:

• Strong client and stakeholder management skills.
• Experience working with global onshore-offshore delivery teams.
• Good understanding of Finance processes (R2R, P2P, O2C & FPnA).
• SAP S/4HANA knowledge preferred.
• Strong communication, coordination, and problem-solving skills.

Preferred Experience:

• 10-15 years of Finance & Accounting experience with exposure to client-facing and global delivery environments.
• Experience in the Chemicals and Energy industry.
• Experience working with global stakeholders in a large multinational organization.

Note

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).

The job entails sitting as well as working at a computer for extended periods. Should be able to communicate by telephone, email, or face-to-face.

Who We Are

Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.

Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.

The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin

Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.