Finance Services Engagement Manager

Infosys BPM Ltd.; Houston (TX); Sur place; USD 110 000 - 150 000; Plein temps

Résumé du poste

Infosys BPM Ltd. in Houston, TX is seeking a Senior Operations Manager (Finance Services Engagement Manager) to act as the primary liaison between the client, onshore, and offshore teams, ensuring smooth delivery of Finance services.

The role emphasizes coordinating global delivery, managing client inquiries and escalations, and driving collaboration across Finance operations while leveraging SAP S/4HANA where applicable.

Qualifications

• Experience with global onshore-offshore delivery teams.
• Strong client and stakeholder management skills.
• Good understanding of Finance processes (R2R, P2P, O2C & FP&A).
• SAP S/4HANA knowledge preferred.

Responsabilités

• Coordinate between client, onshore, and offshore teams.
• Manage day-to-day client queries and escalations.
• Drive collaboration across Finance operations teams.
• Track issues and ensure timely resolution.
• Support SAP S/4HANA and Finance process discussions.
• Provide status updates and stakeholder communication.

Connaissances

Client & stakeholder management

Global onshore-offshore delivery

Finance processes knowledge (R2R, P2P,

O2C & FP&A understanding

Communication

Coordination & problem-solving

Outils

SAP S/4HANA

Description du poste

Senior Operations Manager - Finance Services Engagement Manager

In the Operations manager role, you will act as the key liaison between the client, onshore, and offshore teams to ensure smooth delivery of Finance services.

Location: Houston, TX

On-Site

As a senior Operations Manager in an Engagement Manager role, the responsibilities are as below:

Responsibilities:

• Coordinate between client, onshore, and offshore teams.
• Manage day-to-day client queries and escalations.
• Drive collaboration across Finance operations teams.
• Track issues and ensure timely resolution.
• Support SAP S/4HANA and Finance process discussions.
• Provide status updates and stakeholder communication.

Key Skills:

• Strong client and stakeholder management skills.
• Experience working with global onshore-offshore delivery teams.
• Good understanding of Finance processes (R2R, P2P, O2C & FPnA).
• SAP S/4HANA knowledge preferred.
• Strong communication, coordination, and problem-solving skills.

Preferred Experience:

• 10-15 years of Finance & Accounting experience with exposure to client-facing and global delivery environments.
• Experience in the Chemicals and Energy industry.
• Experience working with global stakeholders in a large multinational organization.