Senior Finance Services Engagement Lead

Infosys BPM Ltd.; Houston (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Infosys BPM Ltd. in Houston, TX is seeking a Senior Operations Manager (Finance Services Engagement Manager) to act as the primary liaison between the client, onshore, and offshore teams, ensuring smooth delivery of Finance services.

The role emphasizes coordinating global delivery, managing client inquiries and escalations, and driving collaboration across Finance operations while leveraging SAP S/4HANA where applicable.

Qualifications

• Experience with global onshore-offshore delivery teams.
• Strong client and stakeholder management skills.
• Good understanding of Finance processes (R2R, P2P, O2C & FP&A).
• SAP S/4HANA knowledge preferred.

Responsibilities

• Coordinate between client, onshore, and offshore teams.
• Manage day-to-day client queries and escalations.
• Drive collaboration across Finance operations teams.
• Track issues and ensure timely resolution.
• Support SAP S/4HANA and Finance process discussions.
• Provide status updates and stakeholder communication.

Skills

Client & stakeholder management

Global onshore-offshore delivery

Finance processes knowledge (R2R, P2P,

O2C & FP&A understanding

Communication

Coordination & problem-solving

Tools

SAP S/4HANA

Job description

Infosys BPM Ltd. in Houston, TX is seeking a Senior Operations Manager (Finance Services Engagement Manager) to act as the primary liaison between the client, onshore, and offshore teams, ensuring smooth delivery of Finance services.

The role emphasizes coordinating global delivery, managing client inquiries and escalations, and driving collaboration across Finance operations while leveraging SAP S/4HANA where applicable.