Finance Process Enablement Lead (Oracle EBS)

Vertiv; Westerville (OH); On-site; USD 80,000 - 100,000; Full time

Job summary

Vertiv in Westerville, Ohio, seeks a Sr. Analyst, Process Enablement - Finance to provide expert support for end-to-end finance processes, performing issue triage and guiding adoption of global templates. You will partner with ERP and training teams to improve process efficiency.

Ideal candidate has Oracle EBS experience, strong English communication, and ability to document requirements for ERP delivery teams. This role requires travel up to 10%.

Qualifications

• Bachelor’s degree in a related discipline required.
• 2–4 years in Oracle EBS functional support or business process enablement.
• Experience handling module-specific user queries and triage.
• Strong communication skills in English.
• Deep knowledge of Oracle EBS finance modules (AP, AR, GL, etc.).

Responsibilities

• Provides expertise and structured support for finance business processes.
• Owns resolution of module-specific issues from initial triage through escalation.
• Documents requirements and assesses process impacts related to service processes.
• Provides updates on solution design, implemented fixes, and functionally resolved tickets.
• Interfaces with finance functions and Training & Knowledge Coordinator on business side.
• Escalates unresolved issues to ERP Second Level Support on IT side.
• Performs structured functional triage before ticket creation and root-cause categorization.
• Guides users and reduces avoidable tickets.

Skills

Oracle EBS

Issue triage

Process enablement

Finance knowledge

ERP support

Education

Bachelor’s degree in business/finance related field

Tools

Oracle EBS

ServiceNow

SharePoint

Job description

Vertiv in Westerville, Ohio, seeks a Sr. Analyst, Process Enablement - Finance to provide expert support for end-to-end finance processes, performing issue triage and guiding adoption of global templates. You will partner with ERP and training teams to improve process efficiency.

Ideal candidate has Oracle EBS experience, strong English communication, and ability to document requirements for ERP delivery teams. This role requires travel up to 10%.