Finance & Operations Analyst — Payments & Billing

Precision Garage Door Service; Pompton Lakes (NJ); On-site; USD 60,000 - 65,000; Full time

Job summary

Precision Garage Door Service is seeking an Operations Analyst in Pompton Plains, NJ, to support daily financial and operational needs. You will work with CRM systems such as ServiceTitan or Salesforce, focusing on payments, invoicing, and client accounts.

A detail-oriented, problem-solving mindset is essential for cross-functional collaboration with operations, accounting, and field teams. The role emphasizes accuracy, process improvement, and timely data entry in QuickBooks, with opportunities

Qualifications

• 1+ years of experience in a business operations, commercial support, customer service, administrative, accounting support, or similar professional role.
• Experience using CRM systems such as ServiceTitan or Salesforce is preferred.
• Experience with financial, billing, invoicing, payment, or customer account information is strongly preferred.

Responsibilities

• Apply, batch, and post daily customer payments in ServiceTitan.
• Perform daily invoice reconciliation and resolve discrepancies.
• Review and tag jobs and communicate with team to resolve items.
• Contact customers regarding outstanding balances and assist with collections.
• Follow up with technicians regarding outstanding cash and check payments.
• Enter financial and operational data into QuickBooks accurately.
• Count and reconcile daily cash and prepare bank deposits.
• Enter and process vendor bills.
• Investigate discrepancies and troubleshoot payments and jobs in ServiceTitan.

Skills

CRM experience

Attention to detail

Communication

Cross-functional collaboration

Tools

ServiceTitan

Salesforce

QuickBooks

Job description

Precision Garage Door Service is seeking an Operations Analyst in Pompton Plains, NJ, to support daily financial and operational needs. You will work with CRM systems such as ServiceTitan or Salesforce, focusing on payments, invoicing, and client accounts.

A detail-oriented, problem-solving mindset is essential for cross-functional collaboration with operations, accounting, and field teams. The role emphasizes accuracy, process improvement, and timely data entry in QuickBooks, with opportunities