Finance Manager - Mad River Harley-Davidson

Sandusky, OH; Sandusky (OH); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health benefits (Medical, Dental, and?

Paid time off

Holidays

401k retirement plan

Employee discounts on motorcycles,Merh

Job summary

American Road Group is seeking an experienced and enthusiastic F&I Manager for Mad River Harley-Davidson in Sandusky, OH. The role emphasizes delivering top-tier customer service and coordinating with dealership departments to optimize Finance & Insurance processes.

Ideal candidates will possess strong closing and communication skills, and be capable of managing documentation, lender coordination, and customer follow-up.

Qualifications

• Excellent communication and “closing” skills.
• Outgoing, approachable personality.
• Knowledge and experience with sales of F&I products and related dealership offerings.
• Flexible schedule including weekends, holidays, and some evenings.

Responsibilities

• Attain monthly financial targets by selling all available products to new and used motorcycle purchasers.
• Manage Business Office operations including lease/paperwork submissions and lender coordination.
• Act as a liaison to all departments regarding Finance and Insurance processes.
• Contact customers using lists and follow-ups to encourage additional sales and ensure satisfaction.
• Handle customer complaints quickly and courteously, upholding brand values.
• Collaborate with Sales managers to ensure accurate information and smooth F&I introductions.
• Obtain and process all documents required by lenders or regulators.
• Ensure customer records and personal information are stored securely.
• Uphold American Road Group’s Core Values and Commitment to Success.

Skills

Closing skills

Communication skills

F&I product knowledge

Customer service

Job description

Description

American Road Group is seeking an experienced and enthusiastic F&I Manager at Mad River Harley-Davidson in Sandusky, OH!

Summary Description

Are you a Harley-Davidson enthusiast? Want to share that passion and enthusiasm with others? This could be the opportunity for you! Potential candidates must be willing to provide the highest level of customer service and maintain a collaborative working relationship with other dealership departments.

Why You'll Love this Role

• Competitive commission-based pay.
• Employee discounts on motorcycles, merchandise and parts!
• Paid time off + Holidays.
• Health Benefits offered including Medical, Dental, and Vision.
• Fun, high-energy dealership environment!
• 401k Retirement Plan

Major Duties and Responsibilities

• Attain monthly financial targets for the dealership by selling all available products to new and used motorcycle purchasers.
• Business Office Operations including ability to submit required paperwork.
• Act as a liaison to all departments in matters concerning Finance and Insurance.
• Contact customers using mailing lists, ticklers, files, and personal follow-up to encourage additional sales and ensure customer satisfaction.
• Handle customer complaints quickly and courteously, demonstrating empathy, a positive attitude, and our commitment to “making things right.”
• Work with Sales managers to ensure that the sales staff provide the customers with correct information and are assisting in the introduction to the F&I process.
• Obtain and process all necessary documents required or requested by the lender or State Regulation.
• Ensure that all customer records and personal information is stored in a manner which protects customer privacy.
• Exemplify American Road Groups Core Values and Commitment to Success

Requirements

• Excellent communication skills and demonstrated “closing” skills.
• Outgoing, approachable, and likeably personality.
• Knowledge and experience with sales of F&I products, and other products sold by the dealership, or the demonstrated ability to quickly learn them.
• Flexible schedule with ability to work weekends, holidays, and occasional evenings.

Are you up for a challenge? We believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream a reality