Nonprofit Salesforce Administrator & Data Insights

Kingston West Family Chiropractic; Springfield (MO); On-site; USD 85,000 - 110,000; Full time

Job summary

Convoy of Hope in Missouri seeks a Salesforce Administrator to configure, support, and continually improve our Salesforce platform, aligning it with fundraising goals and ministry needs. You will design scalable solutions, maintain data integrity, build KPI dashboards for the Office of the President, document configurations, and train end users.

Strong analytical and data management skills are essential, as is the ability to multitask and deliver within deadlines while upholding the

Qualifications

• Three years’ experience as Salesforce Administrator or two years as Salesforce Administrator consultant
• Bachelor's degree preferred; high school diploma or equivalent required
• Multiple Salesforce Certifications preferred (System Administrator, Sales Cloud or Non-Profit Cloud); Salesforce Advanced Administrator preferred
• Strong analytical and data management skills are required
• Experience with Data Modeling and Migration tools
• Ability to multitask, meet deadlines, and communicate reports clearly
• Customer service oriented with strong interpersonal skills and attention to detail
• As a Christian organization, team members should embrace COH values and ministry participation

Responsibilities

• Salesforce configuration changes including Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
• Oversee day-to-day configuration, support, maintenance and improvement of Salesforce platform
• Create KPI reports for leadership and other assigned reports
• Monitor data integration and resolve data problems using modeling and migration tools
• Troubleshoot reports, build dashboards and transform data into actionable insights for fundraising and events
• Architect initiatives to improve data collection in CRM and reporting across systems
• Document configurations and provide training materials for end-users and new hires
• Fulfills all other duties as assigned

Skills

Analytical skills

Data management

Customer service

Communication skills

Education

Bachelor's degree (preferred)

High school diploma or equivalent required

Salesforce certifications (preferred)

Tools

Salesforce Certifications

Job description

Convoy of Hope in Missouri seeks a Salesforce Administrator to configure, support, and continually improve our Salesforce platform, aligning it with fundraising goals and ministry needs. You will design scalable solutions, maintain data integrity, build KPI dashboards for the Office of the President, document configurations, and train end users.

Strong analytical and data management skills are essential, as is the ability to multitask and deliver within deadlines while upholding the