Finance & Insurance Manager

Toyota of Greensboro; Greensboro (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health/Dental/Vision coverage

Demo allowance or vehicle demo plan

401(k) with company match

Continuous OEM training

Job summary

Toyota of Greensboro is seeking a High-Performing F&I Manager to drive dealership revenue by presenting menu-based financial products and protecting margins with back-end gross profit targets. In a high-volume setting, you will lead fast contract execution and secure bank approvals while maintaining CSI scores.

You will present vehicle service contracts, GAP, tire/wheel, key replacement, and environmental packages, build strong lender relationships, and ensure CIT stays within target windows.

Qualifications

• 2-5+ years of proven success as an F&I Manager in a high-volume retail automotive environment.
• Track record of achieving target product penetration and backend averages.
• Hands-on with dealership DMS platforms, electronic menu systems, and dealer portals.

Responsibilities

• Present menu-based financial and aftermarket protection products to customers.
• Cultivate lender relationships and structure deals for rapid approvals.
• Ensure 100% accuracy on financial documents and CIT management within target windows.
• Maintain compliance with federal, state, and local automotive regulations.
• Partner with Sales to deliver a smooth desking handoff and high CSI scores.

Skills

Menu Presentation

Sales Execution

Lender Relationships

CIT Management

Compliance Knowledge

Tools

Reynolds & Reynolds/Docupad

Darwin

RouteOne

Job description

The High-Producing Toyota Finance & Insurance (F&I) Manager is responsible for driving dealership revenue by presenting menu-based financial and aftermarket protection products to customers. Operating in a high-volume Toyota dealership setting, this role ensures fast contract execution, maximizes back-end gross profit per unit (PVR), Strong VSC penetration and secures bank approvals while maintaining full legal compliance and high Customer Satisfaction Index (CSI) scores.

Key Responsibilities

• Menu Presentation & Sales Execution: Utilize structured 100% menu presentation techniques to offer vehicle service contracts (VSC), GAP protection, tire & wheel protection, key replacement, and environmental protection packages.
• Lender & Deal Structuring: Cultivate strong relationships with Southeast Toyota Financial Services (SETF) and prime/non-prime lenders. Structure finance deals to secure rapid loan approvals with favorable terms.
• Contracting & CIT Management: Ensure 100% accuracy on all financial documentation, trade titles, credit applications, and state/federal disclosures to keep Contracts in Transit (CIT) under dealership target windows (typically under 3 days).
• Compliance & Legal Adherence: Maintain strict compliance with federal, state, and local automotive regulations (including Red Flags Rule, OFAC, Truth in Lending/TILA, and Safeguards Rule).
• Sales Handoff & Customer Experience: Partner seamlessly with Sales Managers and Sales Consultants to deliver a smooth transition from sales desking to the F&I office, maintaining exceptional CSI scores.

Qualifications & Requirements

• Experience: 2-5+ years of proven success as an F&I Manager in a high-volume retail automotive environment, producing well above average PVR (Per Vehicle Retail) benchmarks.
• Track Record: Demonstrated ability to consistently achieve target product penetration rates (e.g., service contract, GAP) and backend gross averages.
• Systems Proficiency: Hands-on expertise with dealership DMS platforms (Reynolds & Reynolds/Docupad), electronic menu systems (Darwin), and dealer portal systems (RouteOne).
• Core Competencies: Comprehensive understanding of credit scoring, lender guidelines, extended warranties, and vehicle titling requirements.

Compensation & Performance Metrics

• Pay Structure: High-earning, performance-driven commission structure based on backend gross profit, product penetration percentages, and CSI bonuses.
• Key Performance Indicators (KPIs): PVR dollar targets, total menu acceptance rates, and CIT turn times.
• Perks: Health/Dental/Vision coverage, demo allowance or vehicle demo plan, 401(k) with company match, and continuous OEM training.