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Socket.dev is seeking a seasoned automotive sales operations leader to oversee desk management, deal structuring, and F&I handoffs. You will recruit and coach a high-performing sales team, optimize inventory turns, and drive digital lead conversion to meet aggressive volume goals.
You will collaborate on lender guidelines, ensure CSI compliance, and manage dealership incentives while maintaining top-tier customer satisfaction. This role is on-site at a Toyota/Lexus dealership in Greensboro, NC.
Desk Management & Deal Structuring: Desk daily deals, structure financing and trade-ins, and manage handoffs to Finance & Insurance (F&I) to maximize gross retention.
Team Leadership & Coaching: Recruit, train, and mentor a high-performing team of automotive sales consultants. Drive accountability through ongoing coaching, daily floor management, and performance metrics tracking.
Inventory & Turn Optimization: Work with management to manage Toyota allocation, track turn rates, oversee trade-in acquisitions, and ensure rapid turn-times on pre-owned and fast-moving Toyota models.
Digital Lead & Pipeline Growth: Partner with the Sales Consultants to convert high volumes of Internet leads, monitor CRM usage, and enforce structured follow-up protocols.
OEM Objectives & CSI Compliance: Execute monthly Toyota sales goals, regional promotion programs, and brand standards to secure dealership incentives and maintain top-tier customer satisfaction.
Experience: Minimum 3-5+ years in high-volume automotive sales management (General Sales Manager, Sales Manager, or F&I Manager experience preferred). Toyota or Lexus dealership experience strongly preferred.
Technical Skills: Proficiency with Dealership Management Systems (DMS) Reynolds & Reynolds, along with leading automotive CRM -ELeads.
Financial Acumen: Strong understanding of deal structuring, lender guidelines, F&I product penetration, and gross profit retention.
Licensing: Valid driver's license with a clean driving record.
Pay Structure: Competitive base salary paired with commission tied to volume thresholds, front/back-end gross profit, and CSI performance benchmarks.
Perks: Demo vehicle allowance or demo vehicle access, health/dental/vision plans, 401(k) matching,