Finance ERP Change & Training Leader

Amazon; Boston (MA); On-site; USD 95,000 - 163,000; Full time

Job summary

Amazon is seeking a Change and Training Manager to lead organizational change, communications, training, and adoption for a multi-year transformation of Amazon’s Finance ERP platform.

This leader will work across Accounting, Finance, Product, Engineering, Solution Architecture, Internal Controls, SAP, and implementation partners to prepare impacted teams for new systems, processes, roles, and ways of working.

Qualifications

• Bachelor's degree in accounting, information systems, finance, or equivalent.
• 10+ years experience leading organizational change, communications, training, or adoption for large-scale transformation programs.
• Experience developing and executing change-management strategies, stakeholder plans, communications, and training programs.
• Strong program management, stakeholder management, facilitation, and problem-solving skills.

Responsibilities

• Own the end-to-end change management and training strategy, plan, governance, and execution for the Finance ERP transformation.
• Conduct change-impact assessments across organizations, processes, systems, controls, data, roles, and responsibilities.
• Identify and segment impacted stakeholder groups and develop engagement strategies.
• Create and execute an integrated communications plan that provides timely, consistent information.
• Develop the training strategy, curriculum, delivery approach, schedule, and completion requirements for impacted users.
• Coordinate the development, review, testing, and delivery of training materials, including role-based courses.
• Define and monitor measures for stakeholder engagement, training completion, learner proficiency, adoption, and change effectiveness.
• Identify adoption risks, resistance, capability gaps, and organizational impacts, and develop mitigation plans.
• Integrate change and training activities with design, testing, data migration, readiness, cutover, release, and stabilization milestones.
• Partner with leaders to clarify future-state roles, responsibilities, operating mechanisms, and expectations.

Skills

Change management

Training development

Program management

Stakeholder management

Communication planning

Adoption measurement

Learning design

Problem solving

Education

Bachelor's degree in accounting, information systems, finance, or equivalent

Tools

SAP S/4HANA

Oracle ERP

Job description

Amazon is seeking a Change and Training Manager to lead organizational change, communications, training, and adoption for a multi-year transformation of Amazon’s Finance ERP platform.

This leader will work across Accounting, Finance, Product, Engineering, Solution Architecture, Internal Controls, SAP, and implementation partners to prepare impacted teams for new systems, processes, roles, and ways of working.