Finance ERP Change Leader & Training Strategist

Amazon; Portland (OR); On-site; USD 95,000 - 163,000; Full time

Job summary

Amazon is seeking a Change and Training Manager to lead organizational change, communications, training, and adoption for a multi-year transformation of Amazon’s Finance ERP platform. This role collaborates across Accounting, Finance, Product, Engineering, and SAP/Oracle landscapes to set strategy and drive execution, ensuring stakeholder readiness and effective future-state operations.

The ideal candidate blends large-scale finance or tech transformation experience with strong program

Qualifications

• Bachelor's degree in accounting, information systems, finance, or equivalent.
• 10+ years experience leading organizational change, communications, training, or adoption for large-scale transformations.
• Experience developing and executing change-management strategies, stakeholder plans, communications, and training programs.
• Strong program management, stakeholder management, facilitation, and problem-solving skills.
• Demonstrated ability to translate complex changes into clear actions for affected users.

Responsibilities

• Own the end-to-end change management and training strategy, plan, governance, and execution for the Finance ERP transformation.
• Conduct change-impact assessments across organizations, processes, systems, controls, data, roles, and responsibilities.
• Identify and segment impacted stakeholder groups and develop engagement strategies.
• Create and execute an integrated communications plan with timely, audience-specific information.
• Develop the training strategy, curriculum, delivery approach, schedule, and completion requirements.
• Coordinate development, review, testing, and delivery of training materials, including role-based courses and simulations.
• Define and monitor measures for engagement, training completion, learner proficiency, adoption, and change effectiveness.
• Identify adoption risks, resistance, capability gaps, and develop mitigation plans.
• Integrate change and training activities with design, testing, data migration, readiness, cutover, release, stabilization milestones.
• Partner with leaders to clarify future-state roles, responsibilities, operating mechanisms, and expectations.
• Support deployment and stabilization by coordinating user support and refresher training.
• Manage implementation partners and vendors delivering change management, communications, and training.
• Provide senior leaders with updates on impacts, adoption risks, readiness, and necessary interventions.

Skills

Change management

Training delivery

Stakeholder management

Program management

Communication

Problem solving

Education

Bachelor's degree in accounting, information systems, finance, or equivalent

Tools

SAP S/4HANA

Oracle ERP

Job description

Amazon is seeking a Change and Training Manager to lead organizational change, communications, training, and adoption for a multi-year transformation of Amazon’s Finance ERP platform. This role collaborates across Accounting, Finance, Product, Engineering, and SAP/Oracle landscapes to set strategy and drive execution, ensuring stakeholder readiness and effective future-state operations.

The ideal candidate blends large-scale finance or tech transformation experience with strong program