Finance Customer Service Rep - Bonuses, Training & Growth

Kinsmith Finance; Decatur (AL); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Monthly bonuses up to $1300

Paid training

Paid time off

Promotion opportunities

Job summary

Kinsmith Finance is seeking a Customer Service Representative in Decatur, AL. You will work directly with customers in the branch to process loan applications, accept payments, and help manage accounts. This role emphasizes strong communication and reliable service.

The position offers monthly bonuses, paid training, and opportunities for promotion. High school diploma or equivalent required, with prior customer service or retail experience preferred.

Qualifications

• Strong people and communication skills.
• Dependable and organized.
• Positive attitude and strong work ethic.
• Customer service or retail experience preferred.

Responsibilities

• Greet and assist customers in person and by phone.
• Process loan applications and payments.
• Answer questions about accounts and loan options.
• Work with customers to find solutions if they become past due.
• Maintain accurate customer records.
• Work with your team to meet branch goals.

Skills

People skills

Communication

Dependable

Customer service experience

Education

High school diploma or equivalent

Tools

Basic Computer Proficiency

Job description

Kinsmith Finance is seeking a Customer Service Representative in Decatur, AL. You will work directly with customers in the branch to process loan applications, accept payments, and help manage accounts. This role emphasizes strong communication and reliable service.

The position offers monthly bonuses, paid training, and opportunities for promotion. High school diploma or equivalent required, with prior customer service or retail experience preferred.