Customer Service Pro - Loans & Payments (Bonuses)

Kinsmith Finance; Opelika (AL); Vor Ort; USD 17.000 - 18.000; Vollzeit

Benefits dieser Stelle

Monthly bonuses up to $1300

Paid training

Paid time off

Opportunities for promotion

Zusammenfassung

Kinsmith Finance is a community-focused lender serving Alabama. As a Customer Service Representative, you will work at the branch to process loan applications, accept payments, and help customers manage their accounts with care and integrity.

You will greet customers in person and by phone, answer inquiries about accounts and loan options, and collaborate with your team to meet branch goals. A high school diploma is required, and prior customer service experience is preferred.

Qualifikationen

• Strong people and communication skills.
• Dependable and organized.
• High school diploma or equivalent.
• Customer service or retail experience preferred.

Aufgaben

• Greet and assist customers in person and by phone.
• Process loan applications and payments.
• Answer questions about accounts and loan options.
• Work with customers to find solutions if they become past due.
• Maintain accurate customer records.
• Work with your team to meet branch goals.

Kenntnisse

Strong communication

Organization

Customer service

Computer literacy

Ausbildung

High school diploma

Jobbeschreibung

Kinsmith Finance is a community-focused lender serving Alabama. As a Customer Service Representative, you will work at the branch to process loan applications, accept payments, and help customers manage their accounts with care and integrity.

You will greet customers in person and by phone, answer inquiries about accounts and loan options, and collaborate with your team to meet branch goals. A high school diploma is required, and prior customer service experience is preferred.