Finance Clerk I: Payments, Accounts & Customer Service

City of Manhattan, Kansas; Manhattan (KS); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Holidays

Paid Vacation

Education Reimbursement

KPERS retirement

Cell Phone provided

Boot, Clothing & Vehicle Allowances

Job summary

City of Manhattan, Kansas in Manhattan, KS is seeking a Regular, Non-Exempt Finance Clerk to support the Customer Service office. The role handles walk-in customers, creates and terminates utility accounts, issues licenses and permits, operates a multi-line phone system, balances cash, and processes mail.

Essential duties include processing payments, assisting utility customers, and providing backup support to staff.

Qualifications

• High school diploma, GED, or equivalent.
• Two (2) years professional work experience in customer service.
• Valid driver’s license.

Responsibilities

• Accepts and processes payments, licenses, and permits.
• Assists utility customers in all aspects of their accounts.
• Performs Administrative Support Duties as Required (respond to information requests, handle mailing, order office supplies).
• Attends meetings and training, prepares reports, manages difficult customer interactions, maintains records and documentation, ensures regulatory compliance.

Skills

Customer service

Education

High school diploma or GED

Job description

City of Manhattan, Kansas in Manhattan, KS is seeking a Regular, Non-Exempt Finance Clerk to support the Customer Service office. The role handles walk-in customers, creates and terminates utility accounts, issues licenses and permits, operates a multi-line phone system, balances cash, and processes mail.

Essential duties include processing payments, assisting utility customers, and providing backup support to staff.