Finance Center Manager - Client Experience & Growth

Bank of America Corporation; Westlake (OH); On-site; USD 85,000 - 125,000; Full time

Job summary

Bank of America is seeking a Branch Manager to lead a financial center and its team, delivering a client-centric experience while fostering a risk-aware culture. You will own day-to-day operations, coach staff, and execute market initiatives to achieve strong results.

The role requires at least one year of leadership experience, excellent communication, and ability to work weekends. In-office environment with role-based flexibility.

Qualifications

• Minimum of one year of leadership experience demonstrated through coaching, training and/or motivating a work team.
• Strong work ethic with a client-centric approach and results orientation.
• Effective communication and relationship-building skills for cross-functional collaboration.
• Ability to learn and adapt to new information and technology platforms.
• Willingness to work weekends or extended hours as needed.
• Knowledge of financial services products and solutions is a plus.

Responsibilities

• Develops talent and proactively sources candidates for the team.
• Manages client traffic, routes clients, and fosters client retention.
• Drives business results through coaching and formal management routines.
• Creates a world-class client experience and executes market initiatives.
• Demonstrates inclusive leadership and drives operational excellence.

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is seeking a Branch Manager to lead a financial center and its team, delivering a client-centric experience while fostering a risk-aware culture. You will own day-to-day operations, coach staff, and execute market initiatives to achieve strong results.

The role requires at least one year of leadership experience, excellent communication, and ability to work weekends. In-office environment with role-based flexibility.